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Information Technology Relationship Manager, Sales Engineer

Prudential


Location:
Roseland, NJ
Date:
04/28/2017
Job Code:
397498
Prudential
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Job Details

Position Title: Information Technology Relationship Manager, Sales Engineer
Job Code: 397498
Job Location: New Jersey-Roseland
Description:

The IT Sales Engineer plays an integral role in identifying strategic employee benefits technology solutions to meet the increasing expectations of our Group Insurance customers.  Working collaboratively with Group Insurance Distribution as a Business Relationship Manager, the IT Sales Engineer will analyze and understand customer requirements, both pre- and post-sale, and will partner with teams across the organization to optimize solutions for our customers.

Responsibilities include:

 

• During the Request for Proposal (RFP) process, the IT Sales Engineer will provide consultative services and be responsible to identify innovative solutions that streamline the benefit administration challenges faced by our customers.  Participation in Sales Finalist Meetings with potential customers may be requested. 

• The IT Sales Engineer will be responsible for maintaining current responses and drafting customized responses, as needed, to the IT questions used in the RFP process.  This includes proactively updating the standard proposal responses throughout the year to ensure that enhanced capabilities introduced by Group Insurance are highlighted.  

• In addition, a key responsibility will be the coordination of responses to non-standard items presented in the Information Security and Data Privacy agreements/questionnaires from existing and prospective customers.   Participation in on-site customer meetings to represent Group Insurance IT may be requested.

• The IT Sales Engineer will be the liaison for the Distribution team to gain IT support to identify solutions to challenges faced by our existing customers. Driving issue resolution will be a key responsibility of the role.

•  The IT Sales Engineer may also contribute to Group Insurance initiatives focusing on optimization of IT capabilities that support benefit administration solutions for our customers and provide competitive advantage in the marketplace.

 

Preferred locations are Dresher PA or Roseland NJ but willing to consider other locations for the right candidate.

 


• 5 years of experience in Institutional Financial Services and IT capabilities preferred

• Group Insurance/Employee Benefits experience is a plus, but not required

• Strong business acumen and interpersonal skills

• Very strong customer service orientation

• Solid problem analysis and solution negotiation experience

• Ability to develop strong relationships with key business partners to drive successful results

• Excellent verbal and written communication skills, with the ability to articulate complex issues in a manner appropriate for the audience

• Analytical, organizational, prioritization and time management skills

• Ability to focus on customer expectations and results to meet those requirements.

• Demonstrate a strong sense of urgency and ability to deliver results within a fast-paced environment.

• Strong ability to influence others, develop and gain acceptance for alternate solutions when appropriate.

• The ability to quickly learn the Group Insurance IT capabilities to ensure responses highlight the value-added solutions that Group Insurance can offer as well as a sense of urgency to provide information within the time-sensitive RFP process. 


Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
Job Function: Information Technology
Schedule: Full-time
Apply on the Company Site

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