Inside Systems Engineer - DACH

  • Location:
    London, England, United Kingdom
  • Area of Interest
    Engineer - Pre Sales
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

As a Systems Engineer based in our London headquarters, you will team up with our Central European inside sale team members (DACH markets) to assist with technical sales activities for new and existing opportunities. You will utilise your in-depth knowledge of Cisco's Cloud Networking solutions and competitors' offerings to demonstrate competitive advantages to both prospects and partners on the German speaking markets. In this role, you will conduct online product demonstrations, answer technical questions, contribute to proposals, and analyze client needs and develop technical solutions in a pre-sales capacity. In addition to technical aptitude and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation and troubleshooting skills evoke passion and confidence. Systems Engineers are a critical component of the sales team and as such are compensated on the results of the entire team. This position has proven to be a career launching ground with opportunities to travel internationally, grow into a field sales role, and/or to join the product management team.


Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries
You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients' needs, and develop technical solutions in a pre-sales environment
Become the technical subject matter expert on Cisco's Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO)
Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience
Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions
Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions
Create design/deployment guides for both external and internal audiences
Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support
Be awesome

Desired Skills and Experience

Proven track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise networking engineering/administration role
Fluency in German language and at least business level English required
Expert knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges
Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.
Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN's, content filtering, packet inspection, NAC, ACL's, QoS)
Familiarity with WAN design (MPLS, BGP, IP VPN's)
Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN's, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS)
Familiarity with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming (802.11a/b/g/n/ac, WPA2, 802.1x, EAP, 802.11r, PMK, OKC, 802.11e/WMM, BYOD)
Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL
Understanding of technical sales activities, challenges, and enablement strategies preferred
Exceptional communication skills, both verbal and written
Strong organizational skills with the ability to multi-task and set priorities
Bachelor or Master's degree in Computer Science, Computer Engineering or a related discipline

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