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Inspections Superivsor

Cox Automotive


Location:
Riverside, CA
Date:
12/14/2017
2017-12-142018-01-13
Job Code:
1718355
Cox Automotive
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Job Details

Company Cox Automotive
Title: Inspections Superivsor
JobID: 1718355
Category: Automotive Services
Industry: Cox Automotive
Job Type: Full-time

Description

Job Description:

The Inspections Supervisor is responsible for the effective leadership and supervision of the inspector group and aspects of the inspection department at the operating location in direct coordination with the Inspections Manager.

Job Responsibilities:

• Coordinate the scheduling of work for inspectors and check in staff members to ensure compliance with client service level agreements, auction sale-day schedules, and other location specific operational requirements.

• Actively engage all departments within the operating location and Manheim Inspections Field Management to effectively ensure compliance of SLA Requirements and completion of high-quality condition reports as efficiently as possible.

• Responsible for the planning and coordination of all skill based training of the Inspector and Check-in workforce including the Inspector Certification Program (“ICP”) in coordination with the Level 4T and National Trainer.

• Clearly communicates responsibilities and expectations to employees, schedules time off & documents attendance, and ensures that employees meet performance objectives for both quality and quantity of work. 

• Ensures employee compliance with customer policy and procedures and location policies and processes. 

• Provides support of equipment and supply inventories.

• Completes physical audits as prescribed by Manheim Inspections QA Program.

• Provides motivation, feedback, coaching and guidance to onsite inspectors with assistance from Inspections Manager.

• Reviews arbitrated vehicles and audit results to identify training or disciplinary needs.

• Reviews Vehicle Reports and vehicles with customer / client representatives to provide for specific needs.

• Participates in local and Manheim Inspections Field Management Meetings.

• Provides weekly status to location management and Inspections Manager.

• Analyze, compile, and conduct regularly scheduled performance reviews for onsite employees with input and assistance from the Inspections Manager. Provide input and feedback to Inspection Manager regarding employee performance.

• Manage and direct the documentation of Vehicle Condition Writing and Condition Report and/or computer data entry.

• Follows and supports others in the use of the work instructions provided by client and/or Manheim Inspections using the Manheim Electronic Condition Report Program, Inspection Solution T1 and or client-instructed paper Condition Reports.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.

• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. 

• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

• Enforce all company policies and procedures related to employee and customer conduct.

• Performs other duties as assigned by manager or supervisor, including but not limited to locating and moving vehicles, starting and/or jump-starting vehicles, checking in commercial vehicles, removing snow and ice, etc.

• May be required to work overtime (more than 40 hours per week) as business needs dictate


Qualifications

Qualifications:

 

• High School Diploma or equivalent required.

• 1 - 3 years of experience in the automobile field (inspections, body/mechanic shop, etc.) strongly preferred.

• 1 year of service with Manheim Inspections preferred

• Previous body shop experience, mechanical experience, estimating experience a plus.

• Demonstrated ability to lead a team.

• Technical and computer competence and proficiency required

• Excellent written and verbal communication skills at all levels.

• Self-motivated and can motivate others.

• Ability to prepare and present reports to senior management.

• Excellent organizational skills, customer-focused, proactive, and team-oriented.

• Ability to set priorities and solve problems.

• Displays a general understanding of frame and body repairs and mechanical knowledge.

• Ability to identify damage and/or missing parts, and value added options.

• Willingness to work a flexible / changeable scheduling including weekends and extended schedules.

• Valid driver’s license and safe driving record.

• ASE Certifications and ICAR Certifications a plus, but not required.

• Manheim Inspection Certification Program level 4T preferred.

• Ability to stand, walk, or sit for prolonged periods of time.

• Ability to bend, stoop, squat or kneel

• Ability to lift and hold at least 10 lbs. at waist level for an extended period of time

• Ability to lift up to 30 lbs.

 

Work Conditions:

Occasional exposure to outdoor weather

Disclaimer:

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-CA-Riverside-6446 Fremont St

Employee Status: Regular

Job Level: Team Lead/Supervisor

Shift: Variable

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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