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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - INTAKE COORDINATOR - (11327)

Job Details


Facility Name
Arbour-Fuller Hospital
SOUTH ATTLEBORO, MA 02703 US (Primary)
Career Area
Support & Entry Level
Nursing Director
Job Description

Arbour-Fuller Hospital is an 102-bed licensed, private psychiatric facility located in South Attleboro, Mass. Inpatient units are designed to treat adults with general psychiatric or intellectual disabilities, as well as adolescents with general psychiatric issues. Patients with co-occurring psychiatric and substance abuse disorders can be treated on most units. There are also partial hospitalization programs (PHP) for patients with psychiatric and co-occurring psychiatric and substance abuse disorders.

The Intake Coordinator facilitates internal calls to Fuller Hospital regarding referrals/admissions as well as from Central Intake, facilitates direct admissions from referral sources including insurance verification, eligibility and authorization and ensures timely processing of assessments and completes related paperwork. The intake coordinator is a liaison between centralized intake and the hospital as well as referral sources.  Additionally, the intake coordinator will be utilized for a variety of projects which serve the hospital including, but not limited to, scheduling, staffing, MHS application tracking, interview scheduling, EPOB tracking or other additional projects as assigned.

Job Requirements


High school diploma required.

Four years related experience in staffing, scheduling, administrative work preferred.

Ability to communicate effectively through spoken word and in writing, working knowledge of Microsoft office and excel

Must possess knowledge and skills necessary to interact compassionately and appropriately with families of the mentally ill.

The intake coordinator must be able to demonstrate knowledge and skills necessary to facilitate admissions from Central Intake as well as the community.  The staff must possess knowledge of the effective communication, urgency in dealing with admissions, service excellence in building relationships with referral sources, seeking assistance with clinical questions as needed from the Nursing Supervisor as well as DON. 

Reports to the Nursing Supervisor on their shift, overall responsible to the Director of Nursing or Nursing Supervisor.  Interacts with patients, patients' families, outside vendors, insurance companies and all internal departments.

Labile to fast pace, frequently walks throughout the hospital; attends meetings as required; may work in noisy and congested areas; may be exposed to violent patients and bodily fluids.

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