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Intake Coordinator (Per-Diem Weekend) All shifts - (209800)

Universal Health Services


Location:
JAMAICA PLAIN, MA
Date:
11/16/2017
2017-11-162017-12-15
Job Code:
1074
Universal Health Services
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Job Details

Deltek Talent Management - Intake Coordinator (Per-Diem Weekend) All shifts - (209800)

Job Details


Intake Coordinator (Per-Diem Weekend) All shifts - (209800)

Facility Name
Location
JAMAICA PLAIN, MA 02130 US (Primary)
Career Area
Support & Entry Level
Category
Rehabilitation Physical Therapist (RPT)
Job Description
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion. Arbour Health System is the largest private mental health system in Massachusetts. Our system includes Arbour Hospital, Boston; Arbour-Fuller Hospital, South Attleboro; Arbour-HRI Hospital, Brookline; Pembroke Hospital; Westwood Lodge; Lowell Treatment Center; The Boston Center; Arbour Counseling Services, with 11 locations throughout eastern Massachusetts; and Arbour SeniorCare. Position Summary: Arbour Hospital currently has an Intake Coordinator position available. This is aper-diem, weekend only position.All shifts. Arbour Health System (AHS) Intake coordinators are responsible for working collaboratively in the centralized call center responding to inpatient, PHP/IOP and ECT referral requests from clinicians, patients, family members, managed care company staff, and others. Intake Coordinators must answer calls entering the queue (or coming in on direct extensions) and process demographic, clinical and insurance information in a manner consistent with service excellence and that ensures efficient and effective call processing, leading to a patient admission to an AHS program or providing appropriate information to caller. 1. Promptly logging into call center queue to be availability to accept incoming calls 2. Completing an intake call sheet on all referrals including for inpatient, PHP and ECT as appropriate for the position 3. Gathering all necessary demographic, clinical and financial information on call sheet. Ensures information is accurate and complete as call sheet is transmitted to hospital clinical and business office staff. Requests evaluation from ESP/ED/Referrer as appropriate. 4. Ensures verification of insurance eligibility and benefits including primary and secondary payors. 5. In a timely manner, notifies the Nursing Supervisor or Evaluation Services of impending evaluations (referred to as “eval and call”). Follows up in a timely manner to assure information received and updates on status from hospital staff. 6. Sending completed call sheets and insurance verification/authorization Nursing Supervisor, Evaluation Services, and Business office. 7. Maintaining accurate, up-to-date AHS bed availability including update hospital staff of pending admissions or cancellations 8. Contacting the CEO when a review is necessary or patient delayed. 9. Updating external bedboard on regular basis. 10. Adhering to department procedures related to waitlisted patients, transferring cases. 11. Schedules PHP/IOP/ECT intake appointments by completing PHP intake call sheets and scheduling appointments for all AHS PHP/IOP programs and forwarding ECT call sheets to program as per protocol. 12. Assist in training new staff as requested.
Job Requirements
The following are the job requirements for the Intake Coordinator position: 1. Bachelor degree strongly preferred 2. No licensure requirements 3. Pref
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