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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - INTAKE COUNSELOR (DEGREED) - (20254)

Job Details


Facility Name
Talbott Recovery Campus-Columbus
ATLANTA, GA 30349 US (Primary)
Career Area
Job Description

Foundations Recovery Network (FRN) is the premier provider of integrated treatment for co-occurring addiction and mental health concerns, offering residential and outpatient services nationwide. At each facility, we focus on patient-centered care and an individualized approach, upholding a high standard of innovative treatment and compassionate attention to each patient’s needs. We are committed to providing and promoting evidence-based treatment for individuals with co-occurring disorders through clinical services, education, and research. Our purpose is to create lifetime relationships for long-term recovery. Everything we do is designed to support recovery in a comprehensive way, addressing the needs of the whole person, physically, emotionally, mentally, and spiritually. We provide the foundation; you build the life. Located just North of Columbus, Georgia, Talbott Recovery Center-Columbus is a place of solace and healing for those suffering from addiction and mental health issues. We are an out patient treatment center offering a comprehensive, integrated program that addresses the needs of the whole person, mind, body, and spirit. Our system of care is personalized, evidence-based, and research-proven. Patients can self-reflect and find strength for life change that characterizes Foundations Recovery Network as a Company. FRN is currently seeking an Intake Coordinator to Initiate and complete the intake process and assessments while completing all required paperwork.  The ideal candidate will have the ability to effectively balance the needs of the facility, patients and staff in a fast paced therapeutic environment.  We believe in patient-centered care, which extends beyond our clinical staff, to every department in every facility. Do you have the ability to coordinate operations and diligently work with those suffering through addiction to ensure our patients receive the care they need? How would you feel, knowing that your ability to assess and coordinate intakes will enable our staff to respond to the patient’s needs so that they can focus on recovery? Do you have the desire to serve as a Brand Ambassador to FRN? If so, then this might be the role you’ve been searching for! This position will be located at Foundations Recovery Networks facility, Talbott Recovery Campus-Columbus, just North of Columbus, Georgia.


Job Requirements

Position Summary

Initiates and completes the intake process completing all required paperwork, assessments and communication with intake department.   

Essential Duties and Responsibilities

May assess perspective patients for treatment, identifying psychosocial, mental health and medical issues to determine if patient meets admission requirements.

Completes Utilization Review Pre-Certifications based on thorough assessment completed by qualified Intake staff member or psychiatric evaluation completed by staff provider.

Administers Breathalyzer and Vital Signs upon intake; document accurate results. Provide results to nursing if results are elevated.

Provides directions and helps facilitate appropriate transportation services as needed to transport patients. 

Explains the evaluation and admission process to the potential patient/referral source.

Documents all intake information into the TIER program including demographics and all appropriate assessments.

Ensures intake paperwork is complete and accurate.  Creates intake files.  Files intake-related documents. 

Acts as role model by following program and treatment norms, demonstrating honesty and a willingness to listen to patients’ issues and taking responsibility for own actions.

Works collaboratively with the Admission Center staff and Black Bear staff to ensure safety and continuity of care for all patients.

Communicates and collaborates with Nursing/RA/Medical departments to facilitate an efficient transition of Patient into the treatment milieu.

Maintains professional relations and assures information is communicated effectively with staff as well as to patients, families and referral sources.

Attends staff meetings as indicated and treatment team meetings when necessary to monitor results.

Performs all other duties as required or assigned.

Knowledge, Skills and Abilities

Ability to inspire client confidence in the FRN Staff and the FRN Model of Treatment.
Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.

Excellent verbal and written communication skills required.

Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.

Exercise good judgment, apply common sense and successfully handle ambiguity.

Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.

Excellent organizational skills with the ability to prioritize workload and meet deadlines.

Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).Proficiency in MS Access (or other database program) is preferred.

Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.

Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.

Knowledge of addiction, addictive process and recovery.

Knowledge of group process, group facilitation, and conflict resolution.


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