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Interline Brands Collection Specialist II

Home Depot

Jacksonville, FL
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Job Details

IB COLLECTION SPECIALIST, II - Jacksonville FL 32205 Skip Navigation
Job Details

Interline Brands Collection Specialist II (104919)

FL - Jacksonville

  • Date Posted: Jun 7, 2017
  • Travel: 0-10%
  • Functional Area: Risk Management
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
Interline Brands, Inc. (“Interline”) is among the nation’s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®.

It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors.

Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population.

Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team.
60%- Responsible for the collection of B2B business accounts which may include specialized, high profile and or national accounts through use of collection software. This function requires a high volume of phone contact, initiated through both outbound & inbound calls. Extensive use of telephone & electronic communication
30%- Processing of credit card and electronic payments through in-house programs and commercial software. Creates excel spreadsheets, word documents, analyzes payment applications and customer accounting records
10%- Establishes and maintains strong business relationships, evaluates and accesses risk while conveying information or concerns regarding the financial condition of a customer's business to management
Reports to Credit & Collection Manager. has no direct reports.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 3 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:
Self-starter with a sense of urgency
Excellent communication skills including both verbal and written
3 or more years commercial non-secured collection experience
Basic comprehension of Excel
Preferred Qualifications:
Intermediate proficiency in the use of EXCEL & WORD
Prior B2B collection experience
Strong Problem solving skills
Get Paid Collection software
High Energy Level
Knowledge, Skills, Abilities and Competencies:Ability to multi-task in a fast paced environment
Extensive Negotiation Skills
Team Player
Strong Accounting Aptitude
Ability to meet workload deadlines
Knowledge of Residential Construction industry

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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