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Internship: IT Operations

PepsiCo Inc.

Zaventem, Flemish Brabant
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Job Details

Auto req ID: 142359BR
Job Description

What does the internship involve?

We are looking for an enthusiastic IT Operations team member who wants to experience multiple activities in the IT world. As Field Support member, you will provide on-site support to our associates, rollout their pcs, set up their desk infrastructure etc, As a Service desk agent, you will provide first level support via phone and troubleshoot a wide area of issues.

You will assist local IT teams such as Service desk and Field services with main activity tasks, such as rolling out PCs, troubleshooting general issues, monitoring systems, providing first level support to PepsiCo associates. To make this role a success, you will need strong communication and social skills. You are proactive, resourceful and service oriented.

Main Activities:

  • Use interaction and incident system to log, assign and escalate tickets
  • Provide Level 1 software and hardware support
  • Provide technical advice to customers
  • Troubleshoot and restore technical services and/or equipment issues
  • Analyze, identify and diagnose faults and systems using defined processes and tools
  • Serve as the key interface with the backline support teams to prevent problems, facilitate problem resolution, and provide overall outstanding customer services
What do we offer you?

At PepsiCo, we are not only proud of our market leading brands, but also attach great value to growth opportunities and personal development. Next to working with inspirational and creative colleagues, we offer sufficient training opportunities to give our professionals the opportunity to achieve great results. At PepsiCo we foster an informal working atmosphere and value everyones input and ideas. No day is ever the same and you will constantly be challenged to bring out your best!

As an intern, you will not only be remunerated for your role, which will include travel allowances, but also get several opportunities which will ensure that you have a holistic, and fun experience for six months. For example, you, are given multiple chances to connect with the current interns (10-15) that help in knowledge and experience sharing; get to take home goodies from the company every Friday, to name a few!

About PepsiCo and you!

PepsiCo is one of the largest food and beverages companies in the world. Every day, worldwide, people consume PepsiCo products, more than a billion times. With strong brands like Pepsi, 7UP, Lay's, Tropicana, Doritos, Quaker and Duyvis, we are firmly represented within the Benelux. Here, we work with 1,400 employees at 7 different locations to ensure the success of our company. At PepsiCo we cultivate an informal, dynamic and result-oriented business culture - we strive for success!

At the heart of PepsiCo, is Performance with Purpose our goal to deliver top-tier financial performance while creating sustainable value for all stakeholders. We believe that delivering for our consumers, protecting our environment, sourcing with integrity and investing in our employees are not just the right thing to do, but that these actions also position PepsiCo for long-term, sustainable growth.


By uploading your CV, for this vacancy, you will automatically apply for the Next Interns Day on the 26th of April, 2018. During this day the selection for this internship will take place. The deadline to upload your CVs is the 19th of April, 2018. For more information about this day, please keep an eye out on our career website:

For questions regarding the Next Interns Day or our internship vacancies, please contact Evelyne De Boeck ( ) or Charlotte Wauters ( ).


Who are we looking for?

Are you someone who:

  • Has a bachelor or master degree ( preferably Business IT Management or similar)
  • Is available for 6 months as of September 2018
  • Has a strong affinity with Information Technology
  • Is independent, proactive and a problem Solver
  • Is a responsible team player with hands on approach
  • Is fluent in Dutch and English (more is a plus!)
  • Has good communication as well as social skills

Relocation Eligible: Not Eligible for Relocation
Job Type: Temporary
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Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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