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San Jose, CA 95116
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Job Details


Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014 and AfME in 2016. GFS Shared Services has a workforce of more than 1,000 Pfizer colleagues, in addition to a successful partnership with a Business Process Outsourcing (BPO) partner, Genpact, in one location globally.

The GFS Shared Services Center (SSC) for the Latin America Region (LAR) will be a high performing team responsible for the timely delivery of standardized financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets. The organization performs certain Record-to-Report, Invoice-to-Pay, Travel & Entertainment, Credit-to-Cash and other related activities from regionally centralized locations in San Jose, Costa Rica.

The GFS San Jose Invoice-to-Pay Team Lead role is responsible for supervising and managing a team who support the Latin America and North Americas markets Invoice-to-Pay activities including T&E (Travel & Expense). This role supports senior leadership in the management of Invoice to Pay and Travel & Expense activities, invoice processing, Accounts Payable and T&E issue resolution, payments disbursements, T&E expense back office auditing, and reporting operations for the markets supported by the GFS San Jose.


+ Support the LAR GFS San Jose Invoice to Pay / Travel & Expense (I2P / T&E) Manager to lead and manage the overall function, responsible for operational performance, and strategic guidance.

+ Provide leadership within the I2P / T&E GFS San Jose function to ensure all deliverables are successfully achieved regarding operational performance, people management, and adherence to compliance requirements. Support and implement required transformations as needed.

+ Lead a component of the I2P / T&E GFS San Jose organization inclusive of vendor maintenance updates, invoice processing, issue resolution, disbursements, T&E expense back office auditing, and reporting operations.

+ Manage and supervise I2P activities for divisions and markets supported by GFS Latin America.

+ Manage and supervise the Supply Chain Financing Program with our Banking partners

+ Partner with senior leadership to develop and translate the vision and strategy of Invoice to Pay from a systems, process, policy, and procedures perspective.

+ Assist in the design and implementation of activities to streamline and standardize operations, including operational metrics.

+ Act as a business partner to the Global GFS organization, market FD's and other business stakeholders. Play a key role in the development of global financial processes and enhance the capacity of the I2P / T&E group.

+ Understand the functionality, interfaces, and interdependencies of Pfizer's financial processes and systems; ensure the existence of adequate internal controls.

+ Serve as a key liaison between supported markets/divisions related to I2P issues, inquiries, reporting requirements, and ad hoc requests.

+ Manage colleagues to ensure timely and accurate submission of reporting processes and act as an escalation point during the month and year end close.

+ Act as a final reviewer of financial or I2P data / submissions to ensure accuracy.

+ Identify opportunities for I2P process enhancements and work with Staff and senior management to implement.

+ Report on key performance metrics within I2P processes.

+ Ensure accounting transactions are in compliance with Pfizer accounting policies and US GAAP.

+ Maintain complete and accurate standard operating procedures and SOX related internal control documentation.

+ Lead, coach, develop and establish goals for direct reports so they can proactively carry out their role to the highest possible standard.

+ Ensure the maintenance of and adherence to Internal Controls.

**Key Position Attributes:**

+ Strong written and verbal communication skills to enable effective communication with all levels of management.

+ Ability to lead and motivate others.

+ Strong accounting, analytical and problem solving skills.

+ Ability to work independently, to work under pressure and to handle several projects at once.

+ High level of self-motivation, energy and flexibility.

+ Highly customer and service minded.

+ Proven ability to drive continuous improvement and to maintain complete and accurate standard operating procedures and SOX related internal control documentation.

+ Support the Internal and External audits and SOX compliance initiatives.

+ Strong interpersonal and organizational skills.

+ Fluency in English and Spanish Required and Portuguese Desired


+ All I2P groups within GFS

+ Procurement

+ Treasury

+ Genpact (outsource service provider)

+ Controllers

+ All Business Unit finance colleagues

+ GRCC team


+ Approximately 10 colleagues; contingent workers as required


+ Bachelors Degree or equivalent in Accounting / Business Administration is required.

+ CPA / Chartered Accountant preferable

+ 7 years of experience in a Corporate Finance environment required (shared service environment preferred).

+ Public accounting experience and Shared Service experience preferred.

+ Management and supervisory experience required.


+ Proficiency in PC skills (MS Excel, Word and PowerPoint) required.

+ SAP / JD Edwards experience preferred.

+ Good organizational skills to coordinate and manage multiple priorities.

+ Proficient written and verbal skills to enable effective communication with all levels of management.

+ Ability to analytically review and challenge statutory financial statements to ensure completeness, accuracy, adherence to accounting standards, etc.


+ Position may require travel.

+ Position may require working on weekends according to the business needs.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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