IOT Services Product Manager

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    sjc, california
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id

What You'll Do
Create customer value by delivering outcomes that solve the most critical business challenges

Who You'll Work With
The Advanced Services Product Management organization defines and develops Cisco’s professional services that we sell and deliver to our customers and partners. We now have an opening for an experienced product manager to run a services portfolio and develop new service releases. The Product Manager within the Portfolio Management team is responsible for managing and evolving the service portfolio for the Internet of Things/Digital Transformation architecture by partnering with service delivery teams, business development teams, along with their domain expertise and knowledge in the Internet of Things market and technologies.

Who You Are
IoT is one of Cisco’s major focus areas and is experiencing rapid growth. IoT links smart objects to the Internet. It can enable an exchange of data never available before, and bring users information in a secure way. You can gain insight with analytics, create new business models, and generate new revenue streams. IoT is a key enabler of digital transformation which when combined with Cisco technologies can dramatically transform an industry vertical, workplace, or customer experience. Cisco Services can help your customers define, implement, and manage the strategies and solutions needed to take full advantage of the IoT opportunity.

● Customer experience grounded - ability to incorporate customer input, ability to create end-to-end customer journeys, understanding of customer and their business goals, and understand usage and how to evolve offering

● Market/external orientation - ability to identify offering implications of market trends, can effectively prioritize competitive threats and mitigate, ability to build and excite an ecosystem of partners (internal/external Cisco)
● Architecture/technology strategy - ability capture and internalize the relevant technology disruptions, can identify current and future critical control points to own, ability to disaggregate product strategy into service delivery implications
● Business acumen - ability to tie services strategy to overall business strategy, linking service performance and impact to financials, can specify outcome in tangible metrics and measures (key performance indicators)

● Proven experience as a service portfolio manager, service product manager, or product manager

● Proven experience in the field of managed services

● A solid understanding of the IoT market, customer needs, Cisco and competitor technologies, and industry trends
● A strong understanding of Cisco Services portfolio
● Demonstrated ability to negotiate and influence actions of team members outside of function

Desired Skills
● Ability to identify, prioritize and deliver measurable results using frameworks and sound business practices, understanding cross-functional dependencies
● Strong business and technical writing skills, coupled with strong presentation skills
● Well-developed teamwork, collaboration and project management skills

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

Apply on the Company Site