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IS Help Desk Representative (FT-varied) Consolidated

Universal Health Services


Location:
LAS VEGAS, NV
Date:
04/28/2017
Job Code:
223471
Universal Health Services
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Job Details





IS Help Desk Representative (FT-varied) Consolidated

Job Code:  223471
Facility: VHS Consolidated
Location: LAS VEGAS, NV US
Region:
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: Associate Degree 
Skills: Information Technology -> Helpdesk
 
Category: Information Technology
FTE: 1.0
Position Summary:
Description/Purpose of Position:
Responsible for the day to day operation of the Valley Health System Help Desk. Answers and documents calls placed to the help desk, documents problem resolution, and strives for first-call resolution for customers relying on the VHS help desk.
 
Requirements
Minimum Qualifications:

Education:
Associates Degree in computer science or a related field or equivalent related work experience.

Experience:
Two to five years of basic desktop and network technical support in a help desk capacity.

Technical Skills:
Proficient in troubleshooting telephone and desktop equipment systems.

License/Certification:
Certified professional in computer maintenance and repair or equivalent work experience.

Other:
Healthcare experience preferred.


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