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IT Director of Site Reliability Engineering- Eden Prairie, MN

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

IT Director of Site Reliability Engineering- Eden Prairie, MN(Job Number:721547)

Lead the best and brightest in technology to transform health care as we know it.

Want a meaningful and impactful challenge? At Optum, we're helping to make the health care system work better for everyone. It takes visionary technical leaders, like you, to achieve such historic change. Here, a technology leadership career will allow you the opportunity to inspire large teams comprised of highly talented, technical professionals to solve some of the toughest challenges we face and to transform the health care industry. You strive to lead and enable significant change in people's lives. This is your opportunity to do just that. As a Director of System Reliability Engineering, you will be helping people live healthier lives when you bring your expertise, passion, energy, focus and all-in approach to work every day. This is the place where you can do your life's best work.(SM)

In this dynamic technology leadership role, you will provide cross-functional leadership, guidance and accountability and for the performance of managers and/or senior level professional staff as part of an organization that is ushering in transformative change throughout the Optum enterprise. You will manage implementation of leading edge technologies and capabilities, building elite teams to drive and manage high-quality execution and operational excellence, delivering technology solutions, meeting business needs, and maximizing customer experience, growth and retention. Your strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions.

This role will be leading cross-functional teams supporting the System Reliability Engineering (SRE) program at Optum. The ideal candidate has multiple years experience with SRE, is a self-starter, innovative, and not afraid to challenge status quo. Successful candidates have a proven ability to network, influence without direct authority, and quickly build relationships to work cross-functionally to achieve a desired result. Candidate will have direct reports, and be responsible for the success of SREs not in their direct organization.

This is a new program at Optum, and the candidate will be on the ground floor of building a new capability to help achieve extremely high up-time targets for applications at Optum. The ideal candidate is a self-starter, and strives in ambiguous, often undefined environments, creating their own path where necessary

Primary Responsibilities:

  • Serve as a subject matter expert to internal stakeholders on all aspects of the Site (System) Reliability Engineering discipline
  • Lead Engineers growing into an SRE role, driving reliability throughout the Enterprise
  • Create, Manage and Report against specific improvement projects.
  • Communicate status of various projects to all levels of leadership
  • Provide leadership, guidance, and personal development to SREs
  • Drive results through increasing reliability of applications and failover capabilities
  • Guide Reliability via Enterprise Transformation, influencing teams as they work towards maintaining 99.99% reliability targets, and beyond.
  • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines
  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
  • Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration
  • Grow and maintain knowledge of and leverage cutting edge IT industry/marketplace technologies and trends




Job IT General Management
Primary Location US-MN-Eden Prairie
Other Location 
Organization Ops Optimize & Modernize
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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