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IT Systems Analyst - Milton, Ontario, Canada

UnitedHealth Group

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Job Details

IT Systems Analyst - Milton, Ontario, Canada(Job Number:724528)

  • Grow your career with an exciting opportunity at Optum where you will be a part of a team supporting and operating software solutions that help to change lives  -  millions of lives. As an IT Systems Analyst at Optum, you will have the opportunity to be part of a focused team dedicated to help to make the health care system work better for everyone. Here, you will partner with some of the smartest people you've ever worked with to support and operate a financial system that manages a significant amount of dollars for Optum.  We need world - class Systems Analysts, like you, to help us support our next generation customer experience.


Our business partners in OptumRx specialize in the delivery, clinical management and affordability of prescription medications and consumer health products. Our goal is to deliver high - quality, integrated services to promote optimal member outcomes, superior savings and outstanding customer service. 


As part of our elite team, you will play a pivotal role in the operations and support of a core financial system.  You will work with all levels of the business ensuring the system is supporting business requirements. There's never been a more exciting time to work in health care where performance and innovation can fuel your life's best work.


Primary Responsibilities:


As part of the Optum Technology team this role will play a significant part in operating and supporting the Manufacturer Rebate Management system for OptumRx.


Analytical Expertise

    • Obtain a strong understanding of the application data model
    • Analyze operational data to determine trends and issues



Application Expertise

    • Obtain a strong understanding of the application
    • Interact with systems analysts, development, QA and the business for issue resolution and to gain application knowledge
    • Recommend application enhancements ensure that the products and services provided to clients are received with high levels of satisfaction
    • Create complex adhoc SQL queries for data requested by users
    • Provide standard adhoc reports requested by users
    • Research, resolve and respond to application questions and issues
    • Run and monitor application processes
    • Audit operational and user setup data
    • Provide application training for business users
    • Manage the provisioning and deprovisioning of users in accordance to the SOX SOP


Technical / Operational Expertise

    • Research, resolve and respond to technical questions and issues originating from users or operations resources
    • Monitor performance of application running on iSeries and Websphere platforms
    • Monitor system data size
    • Review application and system logs proactively and in response to issues
    • Submit and monitor data load and extract process jobs
    • Manage hardware requests / upgrades / maintenance / system switches / application installations


Lead and mentor other Systems Analysts


Job IT Systems Analysis
Primary Location CAN-Ontario
Other Location 
Organization OptumRx Information Systems
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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