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IT Systems Analyst - WellMed - San Antonio, TX

UnitedHealth Group

San Antonio, TX
Job Code:
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Job Details

748523 IT Systems Analyst WellMed San Antonio TX

IT Systems Analyst - WellMed - San Antonio, TX (748523)

Position Description

The Senior Clinical Systems Analyst is responsible for creating and refining systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. The Senior Clinical Systems Analyst supports the development and implementation of technical solutions and applications. In addition, the Senior Clinical Systems Analyst serves as the liaison between business users and technology programmers to understand user needs and may serve in a project manager capacity for smaller work efforts.
Primary Responsibilities:
  • Performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts.  Serves as a subject matter expert on clinical systems assigned
  • Defect identification and resolution. Provides technical support, monitors data integrity within supported systems and monitors system process workflows and proper system user adoption
  • Engages business partners and vendors to define system requirements in terms of system capabilities
  • Manage expectations with key stakeholders on the implications of existing IT systems that can be applied to a problem. Identifies risks and issues, and seeks approval on complex matters
  • Provides subject matter expert and operational support to physicians and clinical staff
  • Coordinate current and future plans/activities across IT and business stakeholders including coordination and technical assistance to facilitate specific development projects involving the computing environment, the coordination of software upgrades and the installation and operability of new products
  • Completes unit and system testing for system upgrades, new functionality and software releases
  • Documents and implements changes to the ECW or other assigned clinical systems. Ensures that all changes go through the change management policy
  • Participate in clinical acquisition planning and go-live activities that include application testing and support
  • Resolves technical application issues and acts proactively to address potential issues from becoming problems that impact the system
  • Collaborates with technical team on network and security strategy for clinical systems
  • Provides after hours support on a scheduled rotation as needed
  • Performs all other related duties as assigned
Required Qualifications:
  • Associate’s degree in Information Systems, Computer Science or related field desired
  • Three or more years of experience in a Clinical Healthcare IT environment
  • Five or more years experience providing support to associates of varied skill sets
  • Strong analytical skills to resolve complex issues
  • Ability to clearly communicate ideas and solutions
  • Ability to effectively work with both internal and external clients

Preferred Qualifications:

  • Bachelor’s degree in Information Systems, Computer Science or related field desired
  • Three or more years’ experience of major systems implementation experience
  • Candidates with experience with clinical systems, namely eClinicalWorks
  • Knowledge of Health Care Industry and related business functions

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number748523
  • Job TitleIT Systems Analyst - WellMed - San Antonio, TX
  • Job FamilyInformation Technology
  • Business SegmentOptumCare

Job Location Information

  • San Antonio, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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