Junior Project Manager, Meraki Technical Support

  • Location:
    San Francisco, California, US
  • Area of Interest
    Technical Support
  • Job Type
  • Technology Interest
  • Job Id

Cisco Meraki seeks a driven, self-starter and creative Junior Project Manager to lead efforts focused on the day to day operations of our Technical Support Organization.

Cisco Meraki runs a full 24/7 support team globally. As our Operations and Strategy Associate you will be instrumental in ensuring the team continues to run efficiently, grow and scale with the business and is prepared for all new markets and services which we look to provide.  

Ideal candidates will possess strong data analytics, critical thinking and problem solving skills, excellent time and project management abilities, senior executive presence, excellent relationship building skills, and strong leadership skills.


  • Drive projects cross-functionally across sales, marketing, product and other departments, developing and managing relationships to ensure alignment for project execution

  • Manage a large portfolio of projects surrounding how we launch new services and support new regions and products

  • Through data-driven analysis, review and optimize our current operations and anticipate and identify new projects and opportunities to improve efficiency

  • Set targets and analyze success


  • BA/BS with 4-6 years of experience in consulting, or equivalent experience and skills

  • Experience managing large-scale projects or programs and cross-functional strategic initiatives

  • Demonstrated capability to manipulate substantial amounts of data and identify issues and opportunities from that data

  • Strong critical thinking and problem solving skills, and understanding of strategic frameworks & concepts

  • Strategic thinker and creative problem-solver

  • Highly organized with great attention to detail with the ability to prioritize among multiple workstreams

  • Excellent writing and communication skills

  • Ability to take initiative and work autonomously to structure & solve strategic problems

  • Strong analytical skills and proficiency in Excel and PPT

  • High-energy, positive team player

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