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Junior VoIP Specialist


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Job Details

Company AT&T

Job Title Junior VoIP Specialist

Jobid att4-3565426

Location: Brno, CZE

Description Location: Brno

Working time: This position is requiring working on shifts

The VOIP Events Manager is responsible for providing 24x7 network operations fault management support for AT&T’s VoIP Networks.

**Roles and Responsibilities:**

- Remote system monitoring

- Troubleshooting complex and potentially service impacting issues

- Maintenance of UNIX servers, VoIP and SoftSwitch applications

- Assisting technical teams in maintenance, testing and deployments on production elements

- Working with internal and external technical teams to resolve customer issues

**Key Competencies and Skills:**

- Experience with monitoring and troubleshooting UNIX servers and applications

- Understanding and working knowledge of LAN and WAN - routing, switching, data flow

- Experience with ticketing systems

- Experience with TDM Networks, 4ESS switching, SS7 T1’s, DACS will be considered as advantage

**Education and Qualifications:**

- Excellent English both written and spoken

- Work independently and as a team member

- Problem solving and developing creative approaches

- Ability to manage time and meet deadlines

- Respond to multiple requests in organized and timely manner

- 1 year of relevant work experience in server/network administration is desired but not essential

- IT degree preferred, but not essential

**Additional Information:**

We offer:

- Extra week of vacation

- Meal vouchers

- Compensation for income loss due to sickness

- Advanced medical program

- Company risk life insurance

- Pension and/or wellness scheme

- Centre team building events

- Local restaurants, fitness, culture, bank discounts for AT&T employees

- Career opportunities

- Language courses

- International and multicultural working environment

- Performance bonus

- Technical and Soft skills training from AT&T University

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