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Junior VoIP Specialist

AT&T


Location:
Brno
Date:
11/16/2017
2017-11-162017-12-16
Job Code:
att4-5429391
Apply on the Company Site
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Job Details

Company AT&T

Job Title Junior VoIP Specialist

Jobid att4-5429391

Location: Brno, CZE

Description Location: Brno, Czech Republic

The Junior VoIP Specialist is responsible for providing 24x7 network operations fault management support for AT&T’s VoIP Networks.



**Roles and Responsibilities:**

- Monitor AT&T VoIP Networks

- Respond to Alarm data and indications

- Respond to customer trouble reports

- Triage and trouble isolation

- Troubleshoot Network and VoIP application Issues

- Follow AT&T Standards for escalating trouble conditions and informing management

- Shift Work to cover network 24x7x365



**Key Competencies and Skills:**

- English - B2, C1

- Experience with monitoring and troubleshooting UNIX servers and applications

- Understanding and working knowledge of LAN and WAN - routing, switching, data flow

- Experience with ticketing systems

- Experience with TDM Networks, 4ESS switching, SS7 T1’s, DACS will be considered as advantage



**Education and Qualifications:**

Voice over IP knowledge and experience required. Certifications such as Cisco, SIP or VoIP are not required but beneficial



**Additional Information:**

Shift Work



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