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Lead Fleet Shop Tech

Cox Automotive

Baton Rouge, LA
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Lead Fleet Shop Tech
JobID: 1712264
Category: Automotive Services
Industry: Cox Automotive
Job Type: Full-time


This position is a producing technician that provides direction, leadership and technical expertise to all other shop personnel. This position is primarily responsible for directing work activities of other employees to meet production and quality goals established by management and is responsible for leading all shop activities in the absence of manager or supervisor.

Job Responsibilities:
  • Will have direct interaction with customers and display exceptional interpersonal skills while driving service center’s performance with the highest integrity and trust. 
  • Responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. A lead Technician will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering/suspension, electrical, state safety and emissions testing, maintenance services, HVAC, major engine  and hydraulics
  • Will possess advanced knowledge and advanced troubleshooting skills to resolve complex repairs.
  • Diesel techs must be versed to work on multiple applications from Class A-Heavy Trucks, Mechanical Equipment and Machinery, Passenger Vehicles, and more.
  • Shop responsibilities will include scheduling repairs and maintenance, maintaining parts and supply inventories and negotiating with local Vendors, Dealers and sublet repair facilities for compliance with our processes and policies.  
  • Will maintain all shop tools to ensure they are current in service, repair and relative.  Will be able to identify the shop tool needs and communicate with leadership.
  • Is responsible managing and directing a small staff of Technicians, including by not limited to: training compliance for shop personnel, monitor and obtain HR compliance with PTO, PVO holidays, time cards. 
  • Will ensure all SOP’s are implemented at the shop to ensure compliance with Company standards.
  • Must be a self-starter, open minded and have the ability to deal with change and lead a team to overcome obstacles in a constructive and positive manner.  
  • As other duties as assigned related to normal business of a mechanical repair facility. 
  • Maintain shop morale through appropriate distribution of work and by providing technical expertise and effective guidance and coaching to other shop employees.  Act as primary assistant to manager or supervisor in assigning and directing the work of shop employees.
  • Perform quality control checks on all work; notify immediate supervision of exceptional or unsatisfactory work, employee-related problems or other factors hindering work accomplishment.
  • Orient, train and instruct new and current employees regarding job functions/tasks expected of them, when needed.
  • Assist with inventory management and ensures that all shop equipment, supplies and tools are in good, clean working order at all times.
  • Report theft, damage, or any/all safety concerns to management. 
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Lead responsibility for safety, compliance with OSHA, EPA and all local codes in conjunction with shop manager.  
  • Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. 
  • Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
  • Enforce all company policies and procedures related to employee and customer conduct.
  • Perform other duties as assigned by management.


  • High School Diploma or equivalent preferred.
  • 7-10 years of vehicle service and repair experience; 1 year of customer service experience preferred.
  • ASE Master Certification preferred.
  • Diesel techs must be versed to work on multiple application from Class A-Heavy Trucks, Mechanical Equipment and Machinery, Passenger Vehicles, and more.
  • Requires extensive training and certification accompanied with 5-10 years of hands-on diesel repair experience
  • Must have a working knowledge of DOT and CDL requirements for medium and heavy truck applications.
  • Must be able to obtain Class A or B Operator’s License if required.
  • Valid driver’s license and safe driving record required.
  • Ability to drive vehicles with standard and automatic transmission.
  • Ability to work safely in a fast paced environment.
  • Good organizational and interpersonal skills.
  • Exhibit strong leadership, communication, and customer service skills.
  • Must be detail oriented.
  • Ability to enter and exit vehicles frequently.
  • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.
  • Ability to lift and carry up to 75 pounds (tools, equipment).
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-LA-Baton Rouge-9293 Mammoth Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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