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Lead Front Office Coordinator - Ladera Ranch, CA

UnitedHealth Group

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Lead Front Office Coordinator - Ladera Ranch, CA(Job Number:725652)

At Optum, we share what might be seen as a surprisingly simple goal: making the health system work better for everyone. We look for people who relentlessly push themselves to go farther. For these high performers, a position on a team at Optum, a business of UnitedHealth Group, is a natural fit. We offer more than the talent, resources and can - do culture - we offer a place to improve the lives of others while doing your life’s best work.(sm)
Optum Care Medical Group serve the communities within Orange and southern Los Angeles counties. The combined medical group is composed of 15 practices with more than 90 physicians and mid-level providers. From pediatric and adolescent medicine, to adult and senior care, Optum Care Medical Group strive to provide a higher level of service through our unique, patient-driven model.
Schedule: Monday - Friday 8:00 – 5:00pm, 1 possible evening per week, and 1 Saturday per month
Primary Responsibilities:
  • Performs lead position by following the established standard opening and closing procedures for the front office
  • Greets and checks-in patients for appointments, obtains and enters patient demographics
  • Reviews all forms for accuracy, obtains and verifies insurance information, collects co-payments, deductibles and maintains daily cash balance
  • Answers / makes phone calls, scans / files documents per protocol, manages medical records requests
  • Monitors patient flow adjusting schedules as needed, performs audits, data collections and trainings
  • Communicates with the Practice Manager and Director as needed, and performs other duties as assigned

Job Patient Services
Primary Location US-CA-LADERA RANCH
Other Location 
Organization OptumCare Medical Group
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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