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Lender Development Dir Capt Ln

Cox Automotive


Location:
Mississauga, ON
Date:
06/21/2017
2017-06-212017-07-20
Job Code:
1710556
Cox Automotive
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Job Details

Company Cox Automotive
Title: Lender Development Dir Capt Ln
JobID: 1710556
Category: Product Management and Strategy
Industry: Cox Automotive
Job Type: Full-time

Description

At Dealertrack Technologies we are looking for ambitious and communicative hands-on individuals who are comfortable working in fast-paced environments and who have passion and skills to take our product offering to the next level.

Our Team Members are energetic influencers who have built a world-class software platform for automotive finance companies and dealers from the ground up. We're looking for thinkers at every stage in their career with intensity and creativity to take on the biggest challenges in our industry. Collaboration and support are promoted in everything we do – you'll be immersed in an environment that nurtures individualism, creative problem-solving, and intellect.

As the primary Dealertrack liaison, the Lender Development Director’s ability to develop relationships and engagement as a trusted advisor with all of the assigned lender accounts, understanding their strategies, policies, procedures and business objectives, will contribute to the success of Dealertrack’s and our Lenders’ businesses. 

This role is paramount to successfully understanding client strategies to deliver innovative solutions that drive efficiency and profitability for our lenders and partners.

Client Relationship Management
  1. Builds Dealertrack Canada’s relationship with Lenders through consistent, well-planned touch-points with key business contacts at all levels.
  2. Manages partner expectations from a design and delivery standpoint by thoroughly understanding customer requirements, how they fit within their strategic objectives and by providing frequent and timely updates.
  3. Qualifies, prioritizes and manages pipeline of Lender enhancement initiatives by understanding the business impact and value of each initiative.

Develops analytics and insights by understanding how Dealertrack Canada’s business intelligence can contribute to the success of Lenders and by delivering presentations and proposals that deliver business value and insights.

  1. Engages with partner at all levels and across business units: Product, Sales, Technology, and Processing Centers.
  2. Facilitates resolution of Lender service issues, including: functional reviews and trainings, platform utilization, escalation handling, billing invoices and payments.
Business Planning
  1. Construct strategic account plans and quarterly business reviews which support Lenders’ strategies and plans by engaging senior leaders and understanding their strategic priorities, operations and key initiatives.
  2. Contribute to Dealertrack’s quarterly business planning by qualifying enhancement opportunities and developing business cases that clearly illustrate the investment required and potential return.

Participate in product road maps and product strategies by providing Lender insights to Dealertrack Product Management and helping to quantify the business value for new product development initiatives.

Work closely with Product Management and Product Owners to establish priorities for client projects and requests, and clarify requirements and business impact.

Develop plans of action for maximizing Lender product utilization. Communicates progress to all levels of DT management, including Executive.



Qualifications

Client Relationship Management
  1. Builds Dealertrack Canada’s relationship with Lenders through consistent, well-planned touch-points with key business contacts at all levels.
  2. Manages partner expectations from a design and delivery standpoint by thoroughly understanding customer requirements, how they fit within their strategic objectives and by providing frequent and timely updates.
  3. Qualifies, prioritizes and manages pipeline of Lender enhancement initiatives by understanding the business impact and value of each initiative.

Develops analytics and insights by understanding how Dealertrack Canada’s business intelligence can contribute to the success of Lenders and by delivering presentations and proposals that deliver business value and insights.

  1. Engages with partner at all levels and across business units: Product, Sales, Technology, and Processing Centers.
  2. Facilitates resolution of Lender service issues, including: functional reviews and trainings, platform utilization, escalation handling, billing invoices and payments.
 
Business Planning
  1. Construct strategic account plans and quarterly business reviews which support Lenders’ strategies and plans by engaging senior leaders and understanding their strategic priorities, operations and key initiatives.
  2. Contribute to Dealertrack’s quarterly business planning by qualifying enhancement opportunities and developing business cases that clearly illustrate the investment required and potential return.

Participate in product road maps and product strategies by providing Lender insights to Dealertrack Product Management and helping to quantify the business value for new product development initiatives.

Work closely with Product Management and Product Owners to establish priorities for client projects and requests, and clarify requirements and business impact.

Develop plans of action for maximizing Lender product utilization. Communicates progress to all levels of DT management, including Executive.

 
 
What We Look For
  1. Knowledgeable in automotive finance industry – experience working with indirect lenders highly desirable
  2. Proven ability to network, build and develop executive level business relationships
  3. Strong knowledge of professional sales methodologies and large account management experience
  4. Demonstrated ability to manage a portfolio of small and large projects at the same time
  5. Advanced product technical skills
  6. Excellent communication and customer service skills
  7. Ability to communicate complex technical information to clients utilizing non-technical, jargon-free language.
  8. Proficiency with Windows, MS Excel, Word, PowerPoint & Project
 
  1. Bachelor’s Degree required; MBA preferred
    5-7 year’s experience in account management for a technical company
    10-15 years in banking, finance or auto finance industry
 



About Cox Automotive

 

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: CA-ON-Mississauga-2700 Matheson Blvd E

Employee Status: Regular

Job Level: Manager

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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