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Lending Services Rep I

Cox Automotive

Carmel, IN
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Lending Services Rep I
JobID: 1717232
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time


The Lending Services Rep is responsible with Administrative functions in the Business Services department.  Expectations include, but not limited to, top quality work product through adherence to Policy and Procedure while handling assigned tasks in a high volume atmosphere with quick turn and Tier 1 Customer Service for the internal and external customer.

Essential Duties and Responsibilities:

Receive, Review, Respond and maneuver emails from customers

Input Temporary Increases for smaller lines of credit

Processing of Applications and secure uploading of documents

Handling daily Mail

Process address changes, account changes, line terminations

Processing dealer account activations and ensuring all UCC information legally accurate.

Process reports, such as merging of two reports to obtain information as needed

Handling of confidential personal and business information with discretion

Special projects as assigned


Job Knowledge, Skills and Abilities:

Proficient in Microsoft office, emphasis on Excel


Written and oral communication skills


Must possess excellent customer service attitude/skills.

Education and Experience:

2 or more year college degree preferred (but not required).


Industry knowledge or experience equivalent.


Customer service experience (at least 1 year


Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers.


Cox Automotive includes, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox

Automotive employs nearly 24,000 employees in over 150 locations worldwide.


We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-IN-Carmel-11799 N College Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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