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Life Claims Examiner

Prudential


Location:
New York, NY
Date:
04/20/2018
2018-04-202018-05-19
Job Code:
464718
Prudential
Apply on the Company Site
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Job Details

Position Title: Life Claims Examiner
Job Code: 464718
Job Location: New York-New York
Description:

Life Claims Examiner Experienced in Group Insurance and Benefits


Prudentials Group Insurance (GI) National Account Organization (NAO) is seeking a Life Claims Examiner. The Examiner will be responsible for on-site dedicated day to day claims service for their assigned National Account client.  This position requires establishing and maintaining cooperative relationships with the client and all members resulting in high levels of customer satisfaction. This position also entails working closely with the National Account Management team to meet the client and Prudential’s goals and objectives. This position reports to the Director, Client Services.

Daily activities include but are not limited to:

• Provide routine claim support including processing and data verification for Basic Life/Accidental Death & Dismemberment claims.

• Partner with Prudentials Group Life Claims area to monitor claim receipt and status, and to provide additional information when needed.

• Process new member enrollment applications, reinstatements and status changes, ensuring accuracy and completeness.

• Respond to member inquiries and issues with a sense of urgency.

• Assist National Account on-site support team as needed.


• High School degree or equivalent required

• A minimum of two years experience with group insurance benefits, and policies
• A detail-orientated individual with strong analytic, organization and time management skills

• Strong customer service focus
• A detail-orientated individual with strong analytic, organization and time management skills

• Strong follow-up skills to ensure resolution and closure

• Ability to work under pressure with a strong sense of urgency to meet deadlines, performance guarantees, and customer inquiries

• Strong critical thinking and problem-solving skills

• Ability to build and maintain relationships with internal business areas to satisfy customers expectations

• Excellent verbal and written communication skills


Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
Job Function: Sales and Distribution
Schedule: Full-time
Apply on the Company Site
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