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M&R Digital Program Manager - Minnetonka, MN

UnitedHealth Group

Minnetonka, MN
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Job Details

737496 MR Digital Program Manager Minnetonka MN

M&R Digital Program Manager - Minnetonka, MN (737496)

Position Description

UnitedHealthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel. That's how it is at UnitedHealthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.
Primary Responsibilities:
This position is responsible for the coordination and completion of major Digital Marketing initiatives within UnitedHealthcare Medicare & Retirement Digital involving multi-functional areas with potentially significant financial and regulatory impacts. The Program Manager will provide subject matter expertise in areas including project management, project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on professional knowledge and background. Focus of digital initiatives will be on Medicare Advantage; Medicare Supplement; and Prescription Drug Program.  The successful candidate will ensure his/her assigned programs/projects are completed on time, within scope and budget; presents regular project updates and expected results to senior management team., and could manage indirect reports.
This role will be specifically responsible for the following:
  • Manages project plans, dashboards and open issues/action items for UnitedHealthcare Medicare & Retirement Digital Team for eCommerce initiatives in the Medicare business space
  • Manages various meetings (including kickoff meetings, requirements gathering meetings, weekly program status meetings, regular agency meetings, etc.)
  • Coordinates and facilitates agenda development, note taking, and meeting recaps
  • Prepares status updates and documentations for various meetings
  • Liaisons to other cross functional groups
  • Ensures appropriate individuals from each functional area is engaged across the respective portal audiences
  • Works with the Business and IT on reviewing business vision documents, business requirements documents, and detailed design documents to determine new eCommerce feature/functionality
  • Assists with communications where applicable within and outside the department, reaching across the organization
  • Assists with User Acceptance Testing / Post Acceptance Testing that occur during regular business hours and outside business hours (late evenings/early mornings and weekends when necessary)
  • Oversees various deliverables and timelines to ensure tasks align with deliverable dates
  • Attends and assists in facilitating the daily project manager meeting call to review all project deliverables due that day
  • Facilitates IT timelines of Operating & Maintenance releases
  • Manages change control process
  • Takes charge of ad hoc projects assigned
  • Manages project budgets and SOWs/invoices
  • Potentially manages direct reports, project managers
Other duties include:
  • Generally work is self-directed and not prescribed
  • Works with less structured, more complex issues
  • Translates concepts into practice
  • Assesses and interprets customer needs and requirements
  • Identifies solutions to non-standard requests and problems
  • Solves moderately complex problems and/or conducts moderately complex analyses.
  • Provides explanations and information to others on difficult issues

Required Qualifications:

  • BA/BS or equivalent education and experience
  • 3+ years of direct eCommerce experience
  • 5+ years experience in project management to include release management and change control
  • Demonstrated ability to multitask, organize and prioritize work and continue to monitor and make changes to work as the project needs dictate
  • Demonstrated ability to build and maintain relationships and must possess strong interpersonal skills
  • Demonstrated ability to drive projects and be self-directed and motivated
  • Identifies as well as resolves issues and roadblocks inhibiting completion of milestones
  • Demonstrated history in navigating cross functional / cross segment, enterprise groups and possess high tolerance to stress and the ability to handle difficult situations in a confident and diplomatic manner within a large matrix organization
  • Provides leadership, organization and methodology to a multi-functional project team
  • Excellent oral and written communication skills
  • Demonstrated proficiency in MS Project
  • Demonstrated proficiency with Microsoft Excel, Word, and PowerPoint
Preferred Qualifications:
  • Project Management certification
  • Knowledge of healthcare and Medicare business
  • Digital / Ecommerce experience
  • Previous general management experience

Careers at UnitedHealthcare Medicare & Retirement.The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Program Manager, Digital, Project Management, Ecommerce, Medicare and Retirement, Healthcare, Minnetonka, MN, Minnesota, Cypress, CA, California

Job Details

  • Contest Number737496
  • Job TitleM&R Digital Program Manager - Minnetonka, MN
  • Job FamilyMarketing and Advertising
  • Business SegmentMedicare and Retirement

Job Location Information

  • Minnetonka, MN
    United States
    North America
  • Other LocationsCypress, CA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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