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Manager 2, Executive Dining Room

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Job Details

Careers Center - Manager 2, Executive Dining Room

Manager 2, Executive Dining Room

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Job #68532 – Sodexo is seeking a Front of the House Dining Room Manager for Vista Grande Villa, Jackson, Michigan.   This is a Continuing Care Retirement Community that provides services for 215 Independent Residents, 50 Assisted Living and 50 Long-Term Care with dining options that include two restaurants, retail bistro and healthcare dining rooms. 


In this role, you manage; meal services for two Dining Rooms, special Catered Events, 15 wait staff employees, food quality & safety, food and labor costs controls.  You will also work closely with the management team on menu development, resident relations, employee training, and innovative dining activities.  Reporting to the General Manager, you develop employees to continually improve performance and resident satisfaction; manage all dining events with enthusiasm while providing hands-on guidance during resident and client functions in order to produce outstanding dining experiences.


Your Skills Check List for this position:

Some College / Trade School, Servsafe Certified

Restaurant front of the house dining and wait staff training experience

Skills to: interview, hire, train, schedule, evaluate a team of 15

Computer skills to work in excel, word & PowerPoint

Working knowledge of HACCP protocols for regulatory compliance

Ability to prioritize multiple tasks is essential

A flexible leadership style for a multigenerational workplace environment

Background; food production, catering, customer service enhancements

Experience; retirement community / country club / FOH restaurant is ideal!


Residents are the heart of everything we do and we welcome you to join our team.

Schedule; 10:30am-7:30pm with rotating weekends and holidays

Vista Grande Villa;

Jackson, Michigan;


Sodexo Benefits at a glance;

Sodexo - A world leader in Food and Facilities Management Services

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Position Summary

Supervises Executive Dining Room staff and service operations in an Executive Dining Room to ensure an excellent customer experience and client satisfaction.  Implements company service and quality standards to achieve the account’s goals while demonstrating the company mission and values. Contributes to account revenue and operating profit contribution through the implementation of services and program that exceed client and customer expectations.
Key Duties
Develops and maintains customer relationships to achieve excellent customer and client satisfaction with Executive Dining Room services, staff, and food quality.
- operations in an Executive Dining Room. 
- Ensures that employees demonstrate an active customer hospitality and service orientation toward customers and clients and probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate company resource when necessary.
-Ensures employees have appropriate equipment, inventory and resources to perform their jobs to meet goals and deadlines and ensures that dining room is clean, neat, and organized and is fully stocked with all needed items, including silverware, condiments and replenishments of product at all times.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards and provides positive and constructive feedback to employees in order to reward, coach, correct and motivate.
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
- Ensures the quality of operations, including dishware, linens, food and beverage items, and preparing alcoholic beverages to standards, and complying with all client, company and state Food Safety requirements.



Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent 

Basic Management Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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