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Manager 2, Executive Dining Room


Location:
TOWSON, MD
Date:
01/16/2018
2018-01-162018-02-14
Job Code:
68607
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Job Details

Careers Center - Manager 2, Executive Dining Room

Manager 2, Executive Dining Room

US-MD-TOWSON
System ID
68607
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo is seeking an Executive Dining Room Manager 2 for Pickersgill Retirement Community located in Towson, Maryland. Pickersgill is a beautiful Continuing Care Retirement Community with approximately 260 residents.  This facilitiy has multiple points of service.  This Executive Dining Room Manager will oversee 3 dining rooms for assisted living and skilled care residents.

 

The Executive Dining Room Manager will report to General Manager and manage a staff of 40 FT and PT hourly staff (all front of the house).  Typical shift will be closing shift (11:00am- 8:00pm) may vary with every other weekend coverage and some holidays.

 

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

 

Are you the experienced food service manager we’re seeking?

 

We are looking for candidates who will:

  • have oversight of day-to-day front of house operations (3 dining rooms);
  • have a passion for food and promotes and mentors guest service excellence cross departmentally through the people we serve;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo Standards are met.

The ideal candidate:

  • has a work history demonstrating strong customer service skills, as well as previous supervisory experience and the ability to work collaboratively;
  • has a knowledge of safety and sanitation compliance;
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

Careers in Senior Living:

Working for Sodexo in Senior Living allows you to influence the well-being of seniors in specialized facilities, or in their homes, with customized services, and attentive and compassionate care. Your work has a direct impact on the quality of care provided to residents as well as resident satisfaction at our client sites, helping to create a place that feels like home.

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

 

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

 

Now!

Are you ready to start your Sodexo career? now!

 

Not the job for you?

At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Position Summary

Supervises Executive Dining Room staff and service operations in an Executive Dining Room to ensure an excellent customer experience and client satisfaction.  Implements company service and quality standards to achieve the account’s goals while demonstrating the company mission and values. Contributes to account revenue and operating profit contribution through the implementation of services and program that exceed client and customer expectations.
Key Duties
Develops and maintains customer relationships to achieve excellent customer and client satisfaction with Executive Dining Room services, staff, and food quality.
- operations in an Executive Dining Room. 
- Ensures that employees demonstrate an active customer hospitality and service orientation toward customers and clients and probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate company resource when necessary.
-Ensures employees have appropriate equipment, inventory and resources to perform their jobs to meet goals and deadlines and ensures that dining room is clean, neat, and organized and is fully stocked with all needed items, including silverware, condiments and replenishments of product at all times.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards and provides positive and constructive feedback to employees in order to reward, coach, correct and motivate.
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
- Ensures the quality of operations, including dishware, linens, food and beverage items, and preparing alcoholic beverages to standards, and complying with all client, company and state Food Safety requirements.

 

 

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent 

Basic Management Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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