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Manager 2, Executive Dining Room


Location:
Washington, DC
Date:
01/19/2018
2018-01-192018-02-17
Job Code:
68885
Apply on the Company Site
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Job Details

Careers Center - Manager 2, Executive Dining Room

Manager 2, Executive Dining Room

US-DC-WASHINGTON
System ID
68885
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo Government has an exciting opportunity for a Executive Dining Manager at The United States House of Representatives, a prestigious food service account located in Washington DC. The Executive Dining Manager will be responsible for maintaining an excellent client relationship and ensuring high customer service standards.  This position will oversee front of the house operations for the Exclusive 5 Star Members Dining Room located in the Capitol for use by member of the US. Congress.  This position is responsible for the overall dining experience for all guests of the restaurant. Must be an energetic, professional with an excellent track record in hospitality while focused on providing superior customer experience.  The ideal candidate must possess in depth knowledge about Food & Beverage in a restaurant setting in addition to superior customer relations skills, excellent communication is essential to build a rapport with guests and ability to lead a team.

 

The Executive Dining Manager  will have full oversight of front of the house operations while managing 8 union employees and complete coordination with back of the house chefs. The Menu offerings at this location include Breakfast and Lunch Entrees, ala'carte, dessert and appetizer offerings.   This operation is open when congress is in session, the food service manager may take on other responsibilities when congress is out of session.  

Position Summary

Supervises Executive Dining Room staff and service operations in an Executive Dining Room to ensure an excellent customer experience and client satisfaction.  Implements company service and quality standards to achieve the account’s goals while demonstrating the company mission and values. Contributes to account revenue and operating profit contribution through the implementation of services and program that exceed client and customer expectations.
Key Duties
Develops and maintains customer relationships to achieve excellent customer and client satisfaction with Executive Dining Room services, staff, and food quality.
- operations in an Executive Dining Room. 
- Ensures that employees demonstrate an active customer hospitality and service orientation toward customers and clients and probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate company resource when necessary.
-Ensures employees have appropriate equipment, inventory and resources to perform their jobs to meet goals and deadlines and ensures that dining room is clean, neat, and organized and is fully stocked with all needed items, including silverware, condiments and replenishments of product at all times.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards and provides positive and constructive feedback to employees in order to reward, coach, correct and motivate.
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
- Ensures the quality of operations, including dishware, linens, food and beverage items, and preparing alcoholic beverages to standards, and complying with all client, company and state Food Safety requirements.

 

 

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent 

Basic Management Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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