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Manager, Business Operations, US Vaccines


Collegeville, PA 19426
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Job Details

This position will report to the Director/Team Leader, US Vaccines Field Enablement and will be located in Collegeville HQ. The Business Operations Manager will provide a broad range of operational support to the Vaccines business unit.


Responsible for ensuring operational issues and requests from across the Vaccines business are routinely identified, prioritized, tracked and resolved in a timely manner; collaborate with GCO, SFA, BAI, BT, Legal, Compliance, Customer Service and other cross-functional teams to maintain routine communication and resolve issues efficiently.

Serve as operational support lead and point of contact for various cross-functional partners (eg, Regional Business Directors, Marketing, Pharmacy, Account Management, and Inside Sales); ensure clear communication and a high degree of alignment within in the organization, both horizontally and vertically, in all areas of responsibility.

Manage operational projects for US Vaccines Sales, including related communication, training and deployment planning (eg, resource development, process improvements, platform/application releases, deployment changes, hardware updates).

Lead cross-functional planning for key meetings and training calendars in collaboration with customer facing teams, Brand Marketing and Training; engage and manage Meeting Planning

Manage all routine operational tasks with absolute speed and efficiency (eg, data change requests, OM updates)

Facilitate field insight groups, as needed

Work with operations / enablement teams and cross-functional partners to manage communications, ensuring clarity and consistency.


+ Demonstrated track record of strong cross-functional collaboration; must have exceptional emotional intelligence and self-awareness

+ Excellent written and oral communications skills are essential

+ Strong organizational skills are essential

+ Must be change agile, with the ability to quickly reprioritize efforts to meet changing requirements in a fluid environment

+ Highly effective at utilizing current sales force technology platforms; Ability to learn and adapt to new systems and technology

+ Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to handle ambiguity

+ Demonstrated ability to influence and negotiate with colleagues at various levels

+ Strong Microsoft Office skills

+ BA/BS Degree required

+ 5+ years of previous pharmaceutical, biotech, or medical marketing/sales experience.

+ Experience in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups preferred

+ Experience in vaccines or similar direct sales environment and knowledge of wholesaler/distributors preferred

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Other Job Details:**

+ Last Date to Apply for Job: February 23, 2018

+ Eligible for Employee Referral Bonus: Yes

+ Relocation Available: Yes

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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