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Manager, FWAE Operations - Optum Ops Payment Integrity - Eden Prairie, MN or Telecommute

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Manager, FWAE Operations - Optum Ops Payment Integrity - Eden Prairie, MN or Telecommute(Job Number:722124)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

Manager, FWAE Operations over-sees multiple teams and supervisors and/or manages a team of highly technical clinicians or certified coders.  A Manager, FWAE Operations can oversee a team of highly skilled individuals ranging from 15 - 20 direct reports or manage a team of 3 - 6 Supervisors each who have 15 - 20 employees reporting up to them. Day to day management includes employee development, revenue / savings management, expense management, project management, client management / implementation.      

Primary Responsibilities:
  • Manage a team that generates revenue and savings
  • Reviews the work of others
  • Develops innovative approaches and strategies
  • Anticipates customer needs and proactively develops solutions to meet them
  • Capable direct client management
  • Serves as a key resource on complex and/or critical issues
  • Solves complex problems and develops innovative solutions with broad impact on the business
  • Provides explanations and information to others on difficult issues, both within the team and other departments
  • Develops and leads projects that drive process improvements
  • Manages and is accountable for 4 - 5 supervisors with 15 - 20 direct reports each
  • Serves as an operational leader in client implementations  
  • Participants in the development of business strategy
  • Provides input to forecasting and planning activities
  • Adapts department plans and priorities to address business and operational challenges
  • May oversee work of exempt and non-exempt personnel
  • Sets direction, resolves problems and provides guidance to team members
  • Works with key business partners such as client services, finance, and UHC PI
  • Ensure client expectations are met relative to operational performance (ie. Service level agreements, state & federal mandates)
  • Monitor performance using dashboards and key metrics and provide corrective actions to improve performance when needed
  • Owns an end to end process

Job General Operations Management
Primary Location US-MN-Eden Prairie
Other Location 
Organization Optum Ops-Payment Integrity
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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