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Manager, Healthcare Provider Relations and Service Advocacy - Albuquerque, NM

UnitedHealth Group


Location:
Albuquerque, NM
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
737487
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Job Details

737487 Manager Healthcare Provider Relations and Service Advocacy Albuquerque NM

Manager, Healthcare Provider Relations and Service Advocacy - Albuquerque, NM (737487)

Position Description

It's a big step forward when you realize that you've earned the trust to lead a team. Now, let's determine just how big that step can be. Take on this managerial role with UnitedHealth Group and you'll be part of a team that's reshaping how health care works for millions. We're driving ever higher levels of sophistication in how provider networks are formed and operate. The goal is to improve quality of service while exploring new ways to manage costs. Here's where you come in. You'll use your strong customer service and leadership skills to ensure quality of interactions and performance of providers in our networks. As you do, you'll discover the resources, backing and opportunities that you'd expect from a Fortune 6 leader.

Primary Responsibilities:

  • Oversee performance of end - to - end provider claims servicing and call quality
  • Set team direction, resolve problems and provide guidance to members of own team
  • Adapt departmental plans and priorities to address business and operational challenges
  • Drive the design and implementation of programs that build/nurture positive relationships between the health plan, providers and practice managers
  • Ensure implementation of training and education programs for external providers
  • Identify gaps in network composition and services to assist network contracting and development teams

It's time to step up to some real challenge. You'll be part of a performance driven, fast paced organization that is serving multiple markets and you'll be managing and mentoring a production based team to meet aggressive goals.

Required Qualifications:

  • High school diploma or equivalent work experience
  • 5+ years of provider relations experience
  • 3+ years of supervisory experience
  • At least an intermediate level of knowledge of claims processing
  • 2+ years of experience with Medicare and Medicaid regulations
  • Exceptional presentation, written and verbal communication skills
  • Proficiency in MS Word, PowerPoint, Excel and Access

Preferred Qualifications:

  • Undergraduate degree

The health system is moving ahead. You can too as you help us build new levels of provider network performance. Join us. Learn more about how you can start doing your life’s best work.SM

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Healthcare, Managed Care, Hospital Contracting, Physician Contracting, Ancillary Contracting, Provider Network, Network Development, Provider Services, Provider Education, Provider Relations, Albuquerque, NM, New Mexico

Job Details

  • Contest Number737487
  • Job TitleManager, Healthcare Provider Relations and Service Advocacy - Albuquerque, NM
  • Job FamilyNetwork Management
  • Business SegmentUnitedHealthcare Networks

Job Location Information

  • Albuquerque, NM
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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