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Manager, Member Materials Analysis & Automation - Cypress, CA or Minnetonka, MN or Telecommute

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

743453 Manager Member Materials Analysis Automation Cypress CA or Minnetonka MN or Telecommute

Manager, Member Materials Analysis & Automation - Cypress, CA or Minnetonka, MN or Telecommute (743453)

Position Description

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!

We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)


This Manager, Member Materials Analysis & Automation role is on the Welcome Guide team, primarily working on our Medicare and Retirement business managing materials development and readiness. We are seeking a dynamic contributor who has demonstrated communication skills (both written and verbal) and the ability to lead others to meet deliverables and complete projects on-time in a regulated environment.


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Lead and manage a team of Analysts
  • Be the business subject matter liaison, experienced in business analysis and requirements gathering
  • Communicate cross functional with document composition and project implementation teams regarding member materials development and process improvement activities Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
  • Lead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs

Required Qualifications:

  • Bachelor’s degree or 3 years additional related work experience
  • 4+ years of experience in managing business and / or system processes
  • 2+years of experience gathering, documenting, and implementing business requirements
  • 2+ years of experience managing direct reports or leading a team
  • Intermediate or higher level of proficiency with Outlook, Excel, and PowerPoint

Preferred Qualifications:

  • Previous experience in the Healthcare Industry
  • Beginner or higher level of proficiency with MS Project, SharePoint and Visio


Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Manager, manager, Analyst, requirements, Cypress, CA, California, Minnetonka, MN, Minnesota, process improvement, healthcare

Job Details

  • Contest Number743453
  • Job TitleManager, Member Materials Analysis & Automation - Cypress, CA or Minnetonka, MN or Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentUHC Benefit Ops - Corporate

Job Location Information

  • Cypress, CA
    United States
    North America
  • Other LocationsMinnetonka, MN

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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