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Job Details

Job Title Manager

JobID 1608900

Location: New York, NY

Description The individual will provide leadership support to the PGS network and will ensure that the plant network strategy focusing on the zero defects transfers' process is applied consistently in the areas of risk management, knowledge management and process understanding as part of the Knowledge and Process Excellence (KPEx) function in Global Technology Services (GTS).

This position requires strong leadership, facilitation, and interpersonal skills and effective written and verbal communication skills with GTS subject matter experts and site technical colleagues. A comprehensive understanding of the principles of quality risk management, risk assessment processes, and Pfizer knowledge management practices is required.

The main purpose of the role is to;

1. Assure consistent execution of established tools to enable colleagues across PGS to capture, retain and leverage process understanding for both internal sites and CMOs

2. Build the capabilities of the colleagues in the network by developing and delivering targeted training. The training will be delivered using existing content in accordance with needs as established across the PGS network.

3. Provide direct hands-on support for risk assessments and process understanding plans supporting an average of 300+ products transferring between manufacturing sites across the Pfizer network.

4. The ideal candidate will have established the ability to manage own time to meet personal objectives, forecast resource requirements for projects across the KPEx department, and have a demonstrated competency to manage complex projects.

Some travel (~25%) and non-standard work hours required.

This position is not relocation eligible.

This position will be funded through the restructuring budget and funding is expected to end after 24 months.


+ Work with the site subject matter experts to generate and/or facilitate process flow diagrams in Pharma Investigator, cause and effect matrices and failure mode and effect analysis templates.

+ Facilitate risk assessments to support zero defects transfers

+ Lead plant network strategy project teams to secure and organize all process knowledge documentation in the process understanding plan format; make decisions that require development of new options as required.

+ Work with the project teams to facilitate process robustness assessments.

+ Work with project teams to facilitate API-DP risk assessments

+ Provide training and coaching in effective use of the tools as needed, including (PI, PUP, ZDT, PACT, GTI etc.,)

+ Apply technical knowledge to troubleshoot and maintain knowledge and risk management data while operating in diverse BT systems.

+ Develop and deliver training materials for all process tools and ensure that all training materials undergo continuous improvement based on customer feedback.

+ Take appropriate risk to advance new moderately complex concepts and methodologies that advance risk and knowledge management principles.

+ Support the PDC for GTI assessment for product transfers


+ Bachelor's degree in a science and technology discipline required.

+ 3-5 years' in the biopharmaceutical industry preferred.

+ Minimum of 2 years' experience working directly with Pfizer sites preferred.

+ Practical experience in facilitating and conducting risk assessments strongly preferred.

+ Excellent project management capabilities and communication skills throughout all levels of the organization is required.

+ Direct experience effectively troubleshooting and supporting site colleagues with Knowledge and Process Excellence systems and tools strongly preferred.

+ Demonstrated capability to take informal leadership role in working team environment.

**Additional Offer Details:**

+ **Last Date to Apply for Job: 8/22/2017**

+ **Grade: 10**

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio-pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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