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Manager of Outreach - Greensboro, NC

UnitedHealth Group

Greensboro, NC
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Job Details

750262 Manager of Outreach Greensboro NC

Manager of Outreach - Greensboro, NC (750262)

Position Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


This position is responsible for managing a team of community sales representatives that function as liaisons for the sales distribution team. The manager should have strong leadership ability and specializes in self generating new lead opportunities that can result in sales. The Manager of Outreach does this by assisting their team to work with Health Plan leadership, C&S Medicaid Outreach Team, Broker Managers and / or M&R’s Agent Mangers to determine Community Based Organizations connections that can conduct events aimed at member engagement and sales opportunity for potential dual SNP prospects within various community settings. The manager will ensure CSR staff follow all compliance and regulatory guidelines and ensure leads are correctly entered. The Manager of Outreach is expected to be present at the Dual SNP plan at community events to oversee staff, educate and influence prospects, influence decision makers, actively retain membership.


If you are located in North Carolina, you will have the flexibility to telecommute* as you take on some tough challenges.


Primary Responsibilities:

  • Achieve and exceeds assigned goals
  • Travels throughout the territory(ies)
  • Executes a sales plan that includes strategies and revising strategies as dictated by market changes, sales results and other factors
  • Understanding of CMS regulations and state and federal Medicare requirements including MIPPA and HIPPA Guidelines
  • Conducts regular ride - along with staff member to ensure both compliance with CMS standards and that sales goals are met
  • Continues to enhance and maintain a solid knowledge of Medicare regulations, the managed care industry, the competitive environment, pertinent legislation, etc.
  • Effectively recruit and hire qualified staff and provide for their training and development
  • Communicate performance expectations and goals, evaluate performance results, provide feedback to staff and administer appropriate rewards
  • Manage staff performance by providing feedback and coaching on key performance indicators and productivity
  • Effectively recruit and hire qualified staff and provide for their training and development
  • Effectively promote the DSNP product within our core network partners
  • Effectively manages multiple projects

Required Qualifications:

  • Bachelor’s Degree or Higher
  • 3+ years of experience selling in managed care industry
  • 5+ years sales management experience or Senior Sales / Team Lead experience in managed care industry with demonstrated management track record 
  • 3+ years selling Medicare
  • Active State life & health insurance license or willing to obtain within 90 days upon hire
  • Have valid driver’s license and insured, reliable vehicle
  • Proficient in MS / Office (Word, Excel, Outlook & Power Point)

Preferred Qualifications:

  • Experience selling Medicare Advantage Dual Eligible Special Needs Plans (D - SNPs)
  • Market analysis and budget skills
  • Established community contacts in the territory
  • Experience with Direct Member / Provider Engagement
  • Strong ability and experience analyzing data
  • Public speaking skills and the ability to facilitate large groups
  • Experience coordinating large events and working with charitable organizations

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Medicaid, Medicare, Manager, Outreach, Managed Care, Sales, Management, DSNP, Marketing, North Carolina, NC, Telecommuter, Telecommuting, Telecommute

Job Details

  • Contest Number750262
  • Job TitleManager of Outreach - Greensboro, NC
  • Job FamilyMarketing and Advertising
  • Business SegmentCommunity and State

Job Location Information

  • Greensboro, NC
    United States
    North America
  • Other LocationsWilmington, NC
    Charlotte, NC

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelYes, 50 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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