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Manager of Outreach - New Orleans, LA

UnitedHealth Group

New Orleans, LA
Job Code:
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Job Details

Manager of Outreach - New Orleans, LA(Job Number:730703)

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


This position is responsible for managing a team of community sales representatives that function as liaisons for the sales distribution team. The manager should have strong leadership ability and specializes in self generating new lead opportunities that can result in sales. The Manager of Outreach does this by assisting their team to work with Health Plan leadership, C&S Medicaid Outreach Team, Broker Managers and / or M&R’s Agent Mangers to determine Community Based Organizations connections that can conduct events aimed at member engagement and sales opportunity for potential dual SNP prospects within various community settings. The manager will ensure CSR staff follow all compliance and regulatory guidelines and ensure leads are correctly entered. The Manager of Outreach is expected to be present at the Dual SNP plan at community events to oversee staff, educate and influence prospects, influence decision makers, actively retain membership.


Primary Responsibilities:

  • Achieve and exceeds assigned goals
  • Travels throughout the territory(ies)
  • Executes a sales plan that includes strategies and revising strategies as dictated by market changes, sales results and other factors
  • Understanding of CMS regulations and state and federal Medicare requirements including MIPPA and HIPPA Guidelines
  • Conducts regular ride - along with staff member to ensure both compliance with CMS standards and that sales goals are met
  • Continues to enhance and maintain a solid knowledge of Medicare regulations, the managed care industry, the competitive environment, pertinent legislation, etc.
  • Effectively recruit and hire qualified staff and provide for their training and development
  • Communicate performance expectations and goals, evaluate performance results, provide feedback to staff and administer appropriate rewards
  • Manage staff performance by providing feedback and coaching on key performance indicators and productivity
  • Effectively recruit and hire qualified staff and provide for their training and development
  • Effectively promote the DSNP product within our core network partners
  • Effectively manages multiple projects

Job Community & State Sales
Primary Location US-LA-New Orleans
Other Location US-LA-Baton Rouge
Organization C&S Louisiana
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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