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Manager of Patient Access – New Hyde Park, NY

UnitedHealth Group

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Job Details

Manager of Patient Access – New Hyde Park, NY(Job Number:709446)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

As Manager of Patient Access you are required to oversee the operations of decentralized Patient Access staff and Supervisors. Job requires candidate to have team building skills, a positive approach to process implementation and understand the mission of revenue cycle within a large health care organization. The ideal candidate should have a working knowledge of facility host system (McKesson Series).
Primary Responsibilities:
  • Selects, trains, and assigns department staff; develops standards of performance, evaluates performance and initiates or makes recommendations for personnel action
  • Provides input into the departmental budget, departmental goals and objectives, policies and procedures, and ensures that the department operates within budget
  • Ensures established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards
  • Reviews Insurance Verification operations to ensure compliance with JCAHO
  • Performs patient account audits by reviewing hospital registrations to ensure accurate financial and demographic data and documentation have been obtained and properly entered into the hospital system
  • Maintains and fosters effective public relations with patients, physicians and the public
  • Ensures that the Financial Clearance process/functions run smoothly and efficiently by overseeing operations, scheduling staff, and resolving problems
  • Maintains excellent working relationships with department heads where the decentralized outpatient insurance verification staffs are located
  • Develops department goals and initiatives
  • Establish and implement policies and procedures
  • Directs supervisors/staff in the implementation of quality assurance procedures to assess quality and provide feedback to teams to stimulate improvement
  • Assists supervisors to develop and execute appropriate action plans to resolve unit issues and reverse negative trends
  • Coordinates with Patient Accounts to ensure compliance with governmental and other third party payer regulations
  • Attends weekly staff meetings/huddles
  • Tracks key performance indicators (e.g. PAI reports) to quantify department contributions and continually assess opportunities for improvement
  • Keeps current with developments in the field through participation in seminars, workshops, and publications
  • Performs related duties as required

Job Clinical Admin & Processing
Primary Location US-NY-NEW HYDE PARK
Other Location 
Organization O360 Northwell Front Ops
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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