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Risk Operations Manager, Real Estate Investments


Madison, NJ
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Job Details

Position Title: Risk Operations Manager, Real Estate Investments
Job Code: 406038
Job Location: New Jersey-Madison

PGIM Real Estate is the global real estate investment business of Prudential Financial, Inc. (NYSE: PRU). Redefining the real estate investing landscape since 1970, PGIM Real Estate has professionals in 18 cities in the Americas, Europe and Asia Pacific with deep local knowledge and expertise, and gross assets under management of $66.0 billion ($47.6 billion net) as of December 31, 2016.

PGIM Real Estate’s tenured team offers to its global client base a broad range of real estate investment vehicles that span the risk-return spectrum across core, core plus, value-add, debt, securities, and specialized investment strategies.  For more information, please visit


Position Summary:


PGIM Real Estate’s Operational Risk Management team is responsible for assessing and monitoring risks to PGIM Real Estate’s global business operations and for recommending and implementing risk controls that mitigate those risks. The team supports PGIM Real Estate’s strategic business objectives by developing and maintaining effective and efficient risk management programs.


The team is currently seeking a Manager, Operational Risk Management to execute on risk strategies related to PGIM Real Estate’s business operations. This individual will be part of a team responsible for ensuring that business and operational risks, when weighed against business opportunities, are well managed and acceptable.    This position is based in Madison, NJ. 


Duties & Responsibilities:

  • Support business processes by reviewing, monitoring, and assessing the control environment for new and established products and activities
  • Assist with executing all aspects of the Operational Risk Management Framework, including facilitating Risk and Control Self Assessments, documenting key risks and controls, developing action plans to address control gaps and providing effective challenge to the adequacy of controls
  • Identify, research, evaluate, and/or resolve risk issues impacting the business, including conducting control reviews or gap analyses for existing processes, as needed
  • Establish and maintain relationships with Prudential and PGIM Risk Functions and PGIM Real Estate Business and Functional Leaders including internal audit, legal, compliance, operations, and finance
  • Analyze and report operational risk events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviews
  • Identify and ensure key risk indicators are developed and reported appropriately
  • Serve as liaison between the Business and Internal Audit for engagements, and tracking the resulting issues and action plans until effective closure
  • Monitor, analyze and communicate emerging risks and trends
  • Understand Prudential’s Operational Risk Management policies and procedures to ensure compliance with the Operational Risk Management framework.
  • Assist with management and execution of Vendor Risk Management, Records Management and Business Continuity programs

  • Bachelor’s degree strongly preferred
  • 5-8 years of related work experience with a minimum of 3 years in risk management, audit or similar function within the institutional asset management business; prior experience in real estate investment management strongly preferred
  • Familiarity with private and public asset classes
  • Prior experience in operational process mapping and internal control design
  • Working knowledge of Sarbanes-Oxley, Privacy, Vendor Management and other regulatory requirements
  • Strong project management skills and ability to manage multiple priorities
  • Strong analytical, critical thinking skills and solutions oriented
  • Demonstrated track record of sound judgment and decision making skills
  • Must be a self-starter, highly motivated, and a team player
  • Ability to work independently, think outside the box, and demonstrate creativity and innovation
  • Strong attention to detail with the ability to summarize and communicate complex issues effectively, both orally and in writing
  • Ability to effectively interact with all levels of management
  • Strong MS Office (Word, Excel, PowerPoint) skills required and
  • A limited amount of travel may be required

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Risk Management
Schedule: Full-time
Apply on the Company Site

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