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Manager, Polaris Front Office Demand Management - Telecommute

UnitedHealth Group

Minnetonka, MN
Job Code:
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Job Details

Manager, Polaris Front Office Demand Management - Telecommute(Job Number:728144)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

We have an opportunity for Manager with experience in building and configuring Products within a new business configurable system (similar to Facets).  In this role you will support projects and intake of configuration work activities to design, build, and validate across functional areas.  You will support complex system configuration changes and new configuration requirements, including configuration analysis, design, build and testing.  Duties include project management, troubleshooting and supporting fixing system configuration errors, performing investigations and root cause analysis of trouble tickets, and ensuring day to day issues are identified and appropriately addressed.  


Primary Responsibilities:

  • Support intake of configuration design , build and maintenance of benefits, provider contract agreements, claims and clinical rules, enrollment, billing and finance

    • Analyzes provider contracts/pricing, designs/configures provider agreements, configuration validation, configuration peer review

    • Communicate design to all stakeholders and varying levels of the organization

    • Present and evaluate design solutions objectively and facilitate conflict resolution

    • Define, use and communicate design patterns and best practices in service oriented analysis, design and development

    • Configuration of new business within a health plan configuration system (e.g. Facets)

    • Configuration of products / benefits, providers agreements, fee schedules, and capitation within health plan configuration system (e.g. Facets)

  • Support Configuration Quality Assurance

    • Quality assurance and testing within health plan configuration system (e.g. Facets)to ensure configuration is ready for implementation

    • Collaborate with quality assurance team to ensure testing efforts align with system deliveries and business processes

    • Develop strategies to improve service development life cycle and governance processes

    • Develop and use enterprise service and data models Quality assurance and testing

Job General Operations Management
Primary Location US-MN-Minnetonka
Other Location 
Organization Polaris Ops
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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