Manager Professional Services - Stealthwatch

  • Location:
    Alpharetta, Georgia, US
  • Additional Location(s)
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do

You'll manage the end-to-end delivery of client engagement projects, leading our Professional Services delivery and sales efforts within each of our defined target markets, and drive successful outcomes for customers. You and your teams will be responsible for supporting presales services activities, successful solution implementation and delivery, creating new and managing existing fixed services offerings, resolving routine client requests, and managing overall customer satisfaction and escalations. 

Who You'll Work With

Our teams implement security solutions in some of the most exciting large enterprise customers in North and Latin America. We primarily focus on Stealthwatch, a behavioral analysis tool to find sophisticated, targeted threats. You will be at the forefront of cyber defense for large enterprises. These teams help customers understand the nature of cyber-threat defense and work with them to define the most optimized solution for their desired business outcome. 

Who You Are

  • Bachelor's Degree in a technical discipline
  • 5-10 years experience managing Professional Services teams
  • Experience with major technology, network, and/or security vendors and their products
  • Experience with creating and successfully implementing new customer success services
  • Experience with working with sales teams to sell customer success services
  • Excellent communicator and experience working with senior level executives and decision makers; both within customer organizations and internally

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

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