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Manager, Retention Analytics (El Segundo, CA)


El Segundo, CA
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Job Details

Company AT&T

Job Title Manager, Retention Analytics (El Segundo, CA)

Jobid att4-6392028

Location: El Segundo, CA, 90245, USA

Description Do you have a passion for digging for answers in data, solving problems that nobody else can solve, segmentation and statistical methods? How about testing and validating advanced approaches and techniques to elevate an already strong, robust, established team? One of the most important aspects of this position is to take very large quantities of customer data and analytic results and condense it down into a coherent story with clear, easy to follow conclusions, implications informed by knowledge of the business, and actionable recommendations. If this sounds like you, keep reading.

AT&T Entertainment group is looking for a talented, highly motivated individual with a strong quantitative orientation, a broad knowledge of math, statistics and business, hands-on data analysis skills and exceptional strategic thinking to join our Analytics organization.

You are the person who gives meaning to the data. You are the type of person who can identify the “why” or “so what” from data distilled from various sources. You can demonstrate your extensive experience doing hands-on analysis and strategic thinking, as well as showcase your experience manipulating large datasets using computer languages (SQL/SAS) and summarize the data into insights and communicate your findings and recommendations with our marketing partners, and other organizations.

Key areas of focus include:

- Investigate and conduct deep dives into data to understand churn, acquisition and revenue trends

- Partner closely with marketing teams for multi-product customer segmentation

- Retention and campaign optimization

- Expand test/learn to Uverse, Mobility products and Revenue analytics

Skills needed to be successful:

+ 3+ years of experience in data analytics or related field

+ BS/BA in business, mathematics, statistics, computer science or related quantitative fields

+ Proficient in SAS and/or SQL

+ Experience with large transactional databases

+ Must possess a solid understanding of basic statistics and consumer marketing

+ Experience in large media, technology, eCommerce, or other subscription based company is a plus

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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