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Manager, Solution Delivery


Ciudad de México, CDMX 06500
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Job Details

As the senior member of the GBI Solution Delivery team in the Latam region, you will ensure in creating an environment that is client driven where teamwork is paramount.

In this position, you will be accountable for having a thorough and complete understanding of business intelligence and analytics needs for Pfizer Business Units; and to support BI/DM related projects in the Latam Region.

You will need to be able to demonstrate a high-level of both business and management acumen and manage a team of 2 colleagues consisting of solution delivery and solution engineering functions. You will liaise with different internal and external stakeholders for the end-to-end solution delivery, solution engineering and support of the GBI set of applications - the latter two roles being matrix functions within the GBI Center of Excellence (CoE).

You will be expected to have a solid understanding of the use of data in support sales and marketing activities in the Latam Region; the data subject areas include and not limited to syndicated sales data, direct sales data, field force operation data, etc.. Working with partners, use data generated from multi-channel capabilities and the surrounding business processes in support of insight development of the marketing effectiveness, message/content tagging, marketing planning, and execution of digital marketing programs within a channel and/or cross channels.

You will be expected to lead project delivery function from project ideation to productionization including budget and financial tracking. More importantly, you will need to be comfortable managing sourcing vendors throughout the project lifecycle. You will be required to have experiences in working with leading BI/DM tools like Business Objects, Tableau, Informatica, SSIS, Qlikview; and databases like Oracle and SQLSever, AWS Redshift.

You will build and foster relationships so as to be able to work independently and closely with your BT, and GBA colleagues as well as key senior level business clients .You will prepare, lead, and facilitate BI/data management discovery workshops, assemble, synthesize and document key learning's, be innovative in your solution concept design and be able to develop and communicate a BI/Information Management Strategy/Road Map, which will set the direction for the core solution offerings of GBI as well as the capabilities of Pfizer.

Major Duties and Responsibilities:

+ Manage a team of 2 GBI Solution Delivery and Engineering colleagues in the Latam region

+ Analyzing business problems and key issues and propose thoughtful solutions

+ Work with respective GBI teams to ensure proper deployment milestones and deliverables are met per agreed upon timeline

+ Strong interpersonal, communication, influencing, analytical and problem-solving skills

+ Ability to compose and present material to communicate difficult or complex concepts and gain consensus

+ Driving best practices and capabilities across business units

+ Partnering with senior level BT and business clients to recommend BI/data management business solutions across Pfizer business units/divisions

+ Playing both the Business Partner yourself in many areas, while partnering with other BT Business Partner colleagues to align the BI Business Analytics Strategy with the Business Strategy

+ Partnering with the other BT organizations to advance BI and data management capabilities across the region

+ Actively monitor & evaluate other company BI & data usage and bring best practices to Pfizer where applicable

+ Provide support and assist with training where required

+ Support all users with reporting functions - project costs, budgets and status tracking

+ Manage vendors as required to ensure project execution success

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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