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Manheim Wichita Coordinator-Account Operations

Cox Automotive


Location:
Wichita, KS
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
1717524
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Manheim Wichita Coordinator-Account Operations
JobID: 1717524
Category: Client and Customer Service
Industry: Cox Automotive
Job Type: Full-time

Description

This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.

Job Responsibilities:

·Manage account relationships, maintaining effective communications and ensuring customer requirements are met. 

·Review and update condition report; approve and audit vehicle repair report. 

·Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.

·Respond to customer inquiries relating to vehicles.  Provide quality service and assist in resolving problems.

·Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. 

·In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.

·Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. 

·Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. 

  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.

Qualifications

Qualifications:

  • High School Diploma or equivalent required.
  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
  • Valid Driver’s License and safe driving record required. 
  • Ability to drive vehicles with standard and automatic transmission. 
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred. 
  • Effective communication and organization skills required.
  • Commitment to providing excellent customer service essential.


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-KS-Wichita-9707 E Orme St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: 2017-12-15
Apply on the Company Site
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