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Marketing Representative

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Marketing Representative

Job Code:  227255
Facility: Summit Oaks Hospital
Location: SUMMIT, NJ US Mid-Atlantic
Region: Mid-Atlantic
Travel Involved: 70-80%
Job Type: Full Time
Job Level:  Experienced (Non-Manager)
Minimum Education Required: Bachelor's Degree 
Skills: Marketing -> Event Coordination, Business Development, Public Relations, Product / Brand Management, Communications
Category: Healthcare - Rehabilitation,Marketing/Advertising,Professionals
FTE: 1.0
Position Summary:


Universal  Health Services, Inc. (UHS) is  one  of the  nation's  largest and most  respected health  care  management companies, operating  through  its  subsidiary acute care hospitals, behavioral  health facilities and  ambulatory centers  nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a  strong franchise  based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.


Summit Oaks Hospital, a 122 bed, private acute care hospital and chemical dependency treatment center, located in a lovely suburban setting, fully accredited (by the Joint Commission), has been providing quality health care to adult, child and adolescent northeastern USA residents, since 1902. Summit Oaks has repeatedly been recognized in U.S. News & World Report, as one of the nation's best behavioral health hospitals.

Position Summary 

We are seeking a skilled professional with healthca re experience to join our marketing and business development team. The Marketing Representative implements the hospital business development plan to exceed admissions targets in the assigned geographic territory by focusing on developing and managing productive, long-term referral relationships with primary existing and new referral sources. This position involves daily travel in a defined geographic territory to meet with contacts with primary referral sources including hospitals, crisis centers, psychiatrists, psychologists, mental health and substance abuse professionals, other physicians, and other community resources.

Primary Responsibilities

1. Develop new leads and manage existing customer relationships within accounts in the hospital’s emergency departments, psychiatric emergency screening services, inpatient unit and pain management centers, as well as directly to psychiatrists, psychologists, mental health and substance abuse professionals, other physicians and other community resources through face-to-face meetings as directed by the Director of Business Development.

2. Develop a designated number of qualified business development face-to-face meetings and contacts per week, which will achieve the overall business development goals and objectives.

3. Maintain leads and account database to keep current contact information, and update as required.

4. Contact all primary lead and account contacts through personal visits, telephone calls and emails, marketing emailing’s on an ongoing basis, developing and encouraging a relationship of trust with all active contacts.

5. Monitor referrals and admissions, and plan an appropriate strategy to maximize referral potential.

6. Maintain current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and the facility.

7. Maintain a competition informational file and contribute to the ongoing SWOT analysis.

8. Participate actively on the business development team and with Needs Assessment staff to increase productivity and reduce duplication of efforts.

9. Promote the team concept within the facility.

10. Participate in the evaluation and analysis of referrals source statistics and provide recommendations to overall business planning strategies as appropriate.

11. Participate in the development/production of marketing materials, including the website.

12. Attend scheduled department meetings to provide the Director with timely reports on weekly and month-end reviews, number of clients referred, and other reporting requirements.

13 Attend in-house planning and development committee meetings, as requested.

14. Adhere to facility, department, corporate, personnel and standard policies and procedures.

15. Attend all mandatory facility in-services and staff development activities as scheduled.

16. Adhere to facility standards concerning conduct, dress, attendance and punctuality.

17. Support facility-wide quality/performance improvement goals and objectives.

18. Maintain confidentiality of facility employees and patient information.

Note: The essential job functions of this position are not limited to the duties listed above.


Education: A Bachelor's Degree in a behavioral health area; Master's Degree is preferred or equivalent combination of education and experience.

Experience: Minimum of three years experience in health care business development/marketing environment preferred. Must have knowledge of psychiatric and chemical dependency treatment principles.

Licensure: Must have a valid driver’s license and a good driving record.

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