Sign In
 [New User? Sign Up]
Mobile Version

Marketing Research Project Manager

Prudential


Location:
Newark, NJ
Date:
09/22/2017
2017-09-222017-10-21
Job Code:
419899
Prudential
Apply on the Company Site
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Position Title: Marketing Research Project Manager
Job Code: 419899
Job Location: New Jersey-Newark
Description:

Global Strategic Research is a strategic advisor to Prudential businesses, delivering actionable insights to inform and shape business decisions that help them achieve their key performance goals. Our mission is to add value to Prudential by providing its businesses and corporate functions with strategic, relevant and actionable insights that are well grounded in business acumen.

 

Shifting demands and realignment of projects has created a new opportunity on the Global Research team to support the Marketing Research Operations / Project Management team to set and enforce standard operating procedures, automate repeat processes and establish templates to increase efficiencies. Reporting to the Director of Research Operations, you will be critical in the successful implementation of research projects designed to address key business needs across Prudential stakeholders.

 

Responsibilities include:

  • Support the Research Consultants by ensuring clear understanding of client goals, creating project plans and schedules, defining and tracking project milestones, documenting and providing timely updates of project status, surfacing risk and escalating issues in a timely manner and building contingency plans.

  • Manage customer satisfaction tracking studies across different constituents by partnering with research suppliers (i.e. Confirmit, Maritz) and leveraging internal resources (i.e. Qualtrics).

  • Manage research suppliers to ensure project objectives are met timely and within budget.  This includes all stages of supplier interaction from negotiating, contracting, onboarding, to post-project debriefing.

  • Partner with Lega, Vendor Governance, Compliance and BISO to ensure adherence to Prudential policies and guidelines, particularly as it relates to customer privacy and data protection.

  • Collaborate with the Data Quality team to resolve data issues by interfacing with the external suppliers.

  • Support the Director of Research Operations in other process improvement initiatives which may include, but not limited to, establishing standard operating procedures, vendor management and governance initiatives, and establishing best practices. 


  • Bachelor’s degree required, advanced degree preferred.
  • PMP certification a plus.
  • 7 years of market research experience; 5 years of program management/ project management experience required,
  • Experience building and managing external vendor relationships.
  • Strong project management skills including planning, prioritizing, scheduling, executing and delivering projects and meeting deadlines.
  • Demonstrated ability to break down multiple complex projects into manageable steps, comfortable executing with limited information and ambiguity.
  • Strong facilitation and communication skills; ability to work comfortably across all levels through clear written and verbal communications.
  • Willingness and ability to work across global time zones via technology-enabled communication channels.
  • A collaborative team player who learns quickly and can act independently.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
Job Function: Other
Schedule: Full-time
Apply on the Company Site
Powered By

Featured Jobs[ View All ]

Featured Employers [ View All ]