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Marketing Specialist - Community Outreach - Telecommute State of Mid Tennessee

UnitedHealth Group

Brentwood, TN
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Job Details

741823 Marketing Specialist Community Outreach Telecommute State of Mid Tennessee

Marketing Specialist - Community Outreach - Telecommute State of Mid Tennessee (741823)

Position Description

Position Description:
You never thought your career could help millions of lives. Well, here you can. As a Marketing Specialist, you'll utilize innovative strategies and programs to ensure access to health care coverage for the underserved and impact millions of lives. You'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group. Join us and start doing your life's best work.

Member retention and great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.

Future employee will have experience with data manipulation and research to drive and test cause / effect for member satisfaction and subsequent retention of membership. Employee will follow a prescriptive work plan to target blue chip providers and collaborate with them to hold preventive gap in care events aimed at the closure of STARS gaps. In addition, this role is geared towards aiding in the development of activities and strategies to increase member and provider satisfaction, member retention, providing community sales support and promoting preventive care in Medicare Dual Special Needs (DSNP) product. Employee will be self-motivated with autonomous work ability.
Travel will be required to hold community events and meet with members and providers throughout TN. Employee will be key support of larger cross-functional, matrix team to drive overall success of department. Employee will provide direct guidance and feedback to marketing plan and sales goals related to market knowledge and mitigation efforts.
Required Qualifications:
  • Bachelor' Degree or High School Diploma / GED with 3+ years of Sales experience
  • 2+ years of Sales experience
  • 2+ years of Customer Service experience in an office environment (maintain communications in person and in writing)
  • 2+ years of prior experience with Medicare and / or Medicaid
  • Experience with Microsoft Excel including proficiency to create, edit and organize information such as outreach lists and event rosters
  • Experience with Microsoft PowerPoint (must be able to create and edit presentations)
  • Experience with Microsoft Outlook experience (scheduling meetings and events and accessing other calendars)
  • Regional travel in addition to time in a business office are required
  • Must be able to work Monday to Friday, core business hours with over-time as needed and occasional events on the weekends
Preferred Qualifications:
  • Experience analyzing data is preferred
  • Agent Licensure preferred
  • STARS and HEDIS experience is preferred
  • Prior experience with Process Improvement, Work Plan Development and Implementation is strongly preferred
  • Public speaking skills and the ability to facilitate large groups is preferred
  • Experience with Direct Member / Provider Engagement is preferred
Physical Requirement and Work Environment:
  • Must be able to lift up to 30 lbs. when needed to set up for events

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group; Marketing Specialist; Community Outreach; Tennessee; sales; customer service; Medicare; Medicaid; Excel; PowerPoint; Outlook

Job Details

  • Contest Number741823
  • Job TitleMarketing Specialist - Community Outreach - Telecommute State of Mid Tennessee
  • Job FamilyMarketing and Advertising
  • Business SegmentCommunity and State

Job Location Information

  • Brentwood, TN
    United States
    North America
  • Other LocationsNashville, TN
    Franklin, TN
    Murfreesboro, TN
    Columbia, TN
    Nashville, TN

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • Travel
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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