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Home Depot

Atlanta, GA
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Job Details

MASTER TRAINER - Atlanta GA 30308 Skip Navigation
Job Details


GA - Atlanta

  • Date Posted: Feb 15, 2018
  • Company: The Home Depot
  • Travel: None
  • Functional Area: Learning/Training
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
The Master Trainer (MT) schedules, manages, and delivers consistent and effective content-based training to field teams by utilizing distance learning methods (web-based). The MT is focused on training employees on capabilities that can be immediately applied on the job. Training is accomplished by utilizing Learning Management Systems to provide training and development programs to a wide group of participants. The MT is responsible for planning, organizing, and controlling training programs. The MT will also partner with the Learning Design & Development team and other functional teams as a subject matter expert to create and update training courses focused on the needs of associates in the areas of operations, product knowledge, and selling. This role requires a fully flexible schedule, including occasional evenings and weekends.

  • 60%- Facilitation of training and development programs by utilizing virtual instruction and/or live leader led classes 
  • 20%- Performing administrative duties including calendar planning, responding to field questions, conducting peer reviews, and other duties as needed 
  • 20%- Participating in special projects as assigned
This position reports to Manager of Learning Execution.
This position has no direct reports
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 2 years
Physical Requirements:
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Additional Qualifications:

Preferred Qualifications:

  • Bachelor's degree preferred 
  • Ability to communicate and present information effectively to various groups within the organization (both webinar and face-to-face) 
  • Self-motivated 
  • Customer driven and the desire to succeed 
  • Strong interpersonal skills, a strong sense of urgency and results driven 
  • Organization and planning skills 
  • Strong time management skills with the ability to multi-task 
  • Strong facilitation skills and/or Subject Matter Expert in area related to courses 
  • Knowledge of Adult Learning Principles 
  • Ability to learn new information and processes quickly 
  • Intermediate knowledge of Microsoft Office (PowerPoint, Word, and Excel) 
  • At least 3 years prior experience in related field (Training and Development, Leadership, and Human Resources) 
  • 2 years prior THD experience and/or good understanding of organization culture 
  • Knowledge of and comfort with various technology devices (i.e., computers, tablets, projectors, cellular phones) and platforms (i.e., Windows, Apple - IOS, Learning Management System)
Knowledge, Skills, Abilities and Competencies:
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions 
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives 
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity 
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives 
  • Values Differences: Recognizing the value that different perspectives and cultures bring to an organization 
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations 
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 
  • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals 
  • Decision Quality: Making good and timely decisions that keep the organization moving forward

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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