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Medical Behavioral Integration Specialist - Phoenix, AZ

UnitedHealth Group

Phoenix, AZ
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Job Details

754787 Medical Behavioral Integration Specialist Phoenix AZ

Medical Behavioral Integration Specialist - Phoenix, AZ (754787)

Position Description

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care. We can provide you with meaningful challenges that can result in a strong sense of impact and fulfillment. Reach for more and discover your life's best work.(sm)



The Optum Behavioral Health Medical Behavioral Integration Specialist (MBIS) is a direct clinical liaison between OptumCare / Care Delivery organization customers and the clinical network.   This position integrates a collaborative process which assesses plans, implements, coordinates, monitors and evaluates options and services to meet the member’s health needs, using education, communication and all available resources to promote quality, cost - effective outcomes.


***This position requires daily field-based travel within the Phoenix, AZ area (up to 75%)***



Primary Responsibilities:

  • Screens and identifies members with high-risk, long term chronic conditions who will benefit from care management services. Monitors utilization as needed. Referrals for cases may originate from various sources
    Performs member evaluations and onsite visits as needed in multiple settings, including but not limited to: telephonic, member's homes, PCP / Specialists clinic, hospital, and skilled nursing facilities and provides feedback on planned interventions and outcomes of the plan of care

  • Performs comprehensive assessments, identifies and assists members with high-risk symptoms / diagnoses and / or members with multiple co - morbidities who will benefit from intervention and engaging in care management services, information is collected from the patient, caregiver(s), health care providers and other relevant parties as needed

  • Documents findings and develops individualized care plans in a concise / comprehensive manner compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations

  • Utilizes advanced clinical skills to make effective decisions to meet the member’s health, behavioral health and psychosocial needs, providing coaching, patient education, communication, and all available resources to promote quality and cost - effective outcomes

  • Documents patient / family status, diagnosis, medications, treatment plan, goals, interventions, evaluation results, observations and progress in electronic medical record / proprietary database in a timely and accurate manner

  • Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

  • Integrates a collaborative approach by attending interdisciplinary team meetings with nurses, physicians and patient care coordinators regarding patient care as needed; Collaborates with providers to determine acuity of behavioral health concerns and refer members to appropriate community resources

  • Utilizes professional knowledge and critical thinking skills to facilitate MD consultation on complex and/or complicated cases

  • Applies Nursing / Counseling / Social Work theory, knowledge, professional ethics, methods, and interventions to improve member health and psychosocial functioning within the scope of licensure and job function

  • Manages assigned case load in an efficient and effective manner


Required Qualifications:

  • Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health

  • Licenses must be active and unrestricted

  • 2 years experience in a related mental health environment

  • Proficient computer skills and good working knowledge of Microsoft Word

  • Ability to travel locally up to 75% of the time

Preferred Qualifications: 

  • Master’s degree (for RN candidates)

  • Medical / Behavioral setting experience (i.e. hospital, managed care organization, or joint medical / behavioral outpatient practice)

  • Dual diagnosis experience with mental health and substance abuse

  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

  • Experience working with low - income populations

  • Experience working with the aged, blind or disabled

  • Clinical training experience

  • Experience working with the Medicare population


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.




Job keywords: case manager, care coordination, care advocate, social worker, therapist, counselor, mental health, behavioral health, field, community mental health, managed care, substance abuse, inpatient, Medicare, Medicaid, LCSW, LMFT, LMHC, RN, Phoenix, AZ, Arizona

Job Details

  • Contest Number754787
  • Job TitleMedical Behavioral Integration Specialist - Phoenix, AZ
  • Job FamilyBehavioral
  • Business SegmentOptum Consumer Solutions Group

Job Location Information

  • Phoenix, AZ
    United States
    North America
  • Other LocationsSCOTTSDALE, AZ

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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