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Medical Quality Oversight Coordinator


Sejong-daero, Seoul 110-050
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Job Details

**Fixed Term**

Operational and administrative support, including project and program management, to the Medical Quality Oversight (MQO) Group for IDM JAK(Japan, Australia, Korea) leading more specialized tasks and ad hoc projects as needed.


1) Project Management and Support

+ Support projects initiated by Medical Quality Oversight, interacting with country-based (Cluster) Medical Quality Oversight Managers (MQOMs), and MQO stakeholders

+ Support decisions and track the projects or programs to on time completion.

Coordinate arrangements for meetings and conferences, including venues, logistics arrangements for attendees.

2) Documentation and Archiving for professional records

+ (Electronic) record keeping, filing, and archiving of professional records(Curriculum Vitae, JD, Organizational chart) for Medical colleagues in accordance with company procedures and requirements; monitor the quality and compliance, and ensure accessibility of information for audit and inspection purposes.

3) Inspections / Audits

+ Provide logistic support to PCO Audits when needed.

**4)** Procedures and Training

+ Collect, collate, and submit country summary input pertaining to global Standard Operating Procedures (SOPs).

+ Maintain the Regional Controlled Documents Management tool, support the QC process, collect and archive required documentation (e.g. required approvals) and ensure submission to global repositories.

+ Maintain BU, Regional, or country processes/ systems (e.g., P2L Administrator role) in accordance with requirements on behalf of Cluster or Country MQO.

+ Support maintenance of regional or country training structures and curricula. Support curricula reviews.

+ Support organization of instructor-led and/or self-study (online) trainings; develop and drive the procedure to produce the documentation demonstrating compliance with these required trainings in the electronic learning management systems (e.g., P2L).

**4)** **Quality Issues Management and Escalation**

+ Support creation of report metrics in cluster related to Quality events management process

**5) Quality Reviews**

+ Support quality reviews and report on results or defined quality analytics to in-country Medical Management, Platform Lines and Regional Medical Quality Oversight group, as appropriate.

**6) Communication**

Support cluster/country MQO communication processes and strategy (e.g., Cluster meeting minutes).

Contribute compliance updates to applicable BU or MQO Reports.

Organize and facilitate events, including weekly team meetings, conference calls.

7) **Administration and Operational Support**

Process financial / administrative information for the direct manager (e.g., invoices, expense claims).

Manage the filing and archiving of MQO related documents, as appropriate.


+ Education: BS degree or above

+ Knowledge of Korean regulatory environment

Administrative or project planning experience preferred

+ Fluency in English is required


Communication and listening skills; ability to communicate effectively with a diverse group of colleagues/ executives/ peers, both verbally and in writing- ability to synthesize materials

Organizational skills including attention to detail, accuracy-orientation, and ability to prioritize

Quality Awareness

+ Professional Expertise

+ Analytic Thinking

+ Teamwork

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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