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Medical Social Worker - Telecommute in Greensboro, NC

UnitedHealth Group

Greensboro, NC
Job Code:
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Job Details

736347 Medical Social Worker Telecommute in Greensboro NC

Medical Social Worker - Telecommute in Greensboro, NC (736347)

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


As a Telephonic Medical Social Worker you will be responsible for providing social work services to patients and families. You will function as a member of the department team which includes educating the patient, family and member of the healthcare team regarding benefits, community resources, referrals for counseling and other pertinent information. You will also be responsible for triaging referrals and collaborating on cases with other members of the healthcare team, while assisting the patient in a sensitive and supportive manner, acting as an advocate on behalf of the patient.

Primary Responsibilities:

  • Assess patient and family psychosocial needs and develop a plan of care in concert with patient, physicians, nurses, and other members of the departmental team \
  • Link patient/ family to appropriate community resources including but not limited to, information/ referral to sources of financial assistance, transportation, support groups, and other community services
  • Document patient/ family status, treatment plans, goals, and interventions, evaluation results, observations and progress in medical record
  • Serve as patient advocate and liaison with physicians, families, insurance company, and community agencies, to ensure continuity of care
  • Support discharge planning based on meeting identified goals of the treatment plan

This is a Telephonic Medical Social Worker position and candidates must reside within a commutable distance of the greater Greensboro area. This is a Telecommute / Work from home position and the schedule is M-F, 8:30-5:00 Eastern Time Zone

Required Qualifications:

  • Master's level, Independently Licensed Social Worker.
  • License must be active and unrestricted in North Carolina
  • 2+ years of experience, post Master's Degree, in a behavioral health role
  • 2+ years of experience in a related medical environment
  • Working knowledge of Word, Outlook, and the Internet
  • Must live within a commutable distance of the greater Greensboro, NC area
  • Must reside in a location that can receive a UnitedHealth Group approved high speed internet connection or can leverage existing high-speed internet service

Preferred Qualifications:

  • Case management experience
  • Managed care experience
  • Medicare experience
  • Experience working with elderly population
  • DSNP experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Social Worker, Care Coordinator, Case Manager, Behavioral Health, Mental Health, DSNP, Medicaid, Medicare, MCO, Managed Care, Greensboro, NC, North Carolina Telecommute, Work From Home, Virtual

Job Details

  • Contest Number736347
  • Job TitleMedical Social Worker - Telecommute in Greensboro, NC
  • Job FamilyMedical and Clinical Operations
  • Business SegmentOptum Operations

Job Location Information

  • Greensboro, NC
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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