Merchant Coordinator, Basics-Sam's Club
JobTitle: Merchant Coordinator, Basics-Sam's Club
Completes work assignments and priorities in the Merchandising area by using policies, data, and resources; collaborating with managers, coworkers,
customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and
information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and
Contributes to the management of key financial metrics by generating reports from Retail Link; providing item procurement history, results, and
planning for upcoming events; creating and tracking cost reductions and co-ops; working with suppliers and Finance to correct and resolve issues;
and creating and sending product offers to Members.
Coordinates activities for category product demonstrations, new programs, and promotions by communicating with buyers, suppliers, and
Replenishment; scheduling demonstrations; preparing materials (for example, sales sheets, scripts, club list); determining cost and sell by state, city,
county, and club; creating multiple new items per month; ordering promotions and tracking to ensure delivery; reporting results; communicating
processes, direction, and issues to Field Management, suppliers, and associates; and drafting program direction.
Creates and maintains item files by determining and scheduling product flow to clubs; building new item forms (for example, pack size pallet
configuration, Universal Product Code (UPC)); verifying item pricing and distribution; creating direct-ship purchase orders; creating pack sell cost
changes; processing item status changes and markdowns; communicating item number to Replenishment to facilitate ordering; and tracking stock
keeping unit (SKU) budgets; implementing inventory adjustments (for example, markdowns, liquidations, returns).
Manages and resolves Remedy tickets, club calls, and Member requests by responding to communication from clubs and suppliers (for example,
emails, phone calls); dispatching communication regarding pricing errors, compliance, and Member requests to Clubs; processing bottle deposits and
cash redemption value (CRV); figuring cost and sell by state, city, county, and package; and linking CRV or bottle deposits to product item numbers.
Provides administrative support by running routine and ad hoc reports (for example, club, supplier, Member history); assisting the buyer with category
reviews; maintaining supplier and Member files; filing quality control results; tracking preproduction and production testing for item and supplier;
requesting and handling Buyer samples; answering telephone calls and emails; and reconciling Member account and payment issues.
Processes special orders or requests by gathering item information; reviewing item requests from Clubs to determine item availability; checking
current stock keeping unit (SKU) budget for clubs; following up on out-of-date issues to determine if additional credit is available for clubs; and setting
forecasting on new items.
Additional Preferred Qualifications
1 year experience using the intermediate functions of Microsoft Office (for example, Word, Excel, PowerPoint, Outlook).
As a most unique and forward-thinking retail employer, Sam’s Club helps our members live better by providing them great value on the things they need — both for their businesses and their homes. What makes Sam’s Club unique is the format we use to serve our customers. Our clubs give members access to a wide selection of large-volume items at value prices. Working at Sam's Club means working behind the scenes of a unique retail operation. The decisions to best serve our members have a profound impact on millions of people. We pride ourselves on our progressive environmental practices and the ability to change with the times. We look for people who can think creatively, make smart decisions, and anticipate future trends in retailing.