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MSLA Director of Operations - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

MSLA Director of Operations - Cypress, CA(Job Number:728693)

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)
We are looking for an experienced Director of Operations to organize and oversee daily operations, ensuring that our business is well - coordinated and productive by effectively managing policies, processes, procedures, and people.  The ideal candidate must be competent and able to anticipate, plan, coordinate and execute operational activities needed to ensure that our client’s needs and expectations are met and / or exceeded.  A key objective is to safeguard and augment the efficiency of the company’s operations to facilitate long - term success.  S / he must be an excellent leader who can discover the most efficient and effective ways to run the business.
Primary Responsibilities:

-  Responsible for the successful planning, execution and monitoring of the day - to - day operations of the assigned business unit(s)

-  Supervise staff from different departments and provide constructive feedback

-  Evaluate regularly the efficiency of business processes and procedures according to organizational objectives, apply improvements and promote implementation

-  Oversee customer support processes and organize them to enhance customer satisfaction

-  Manage relationships/agreements with external partners / vendors

-  Evaluate overall performance, operational effectiveness and profitability by gathering, analyzing and interpreting data and metrics

- Ensure that the company runs with legality and conformity to established rules, regulations and policies

-  Ensure the business is managed in accordance with all contractual requirements

-  Participates in internal and external audits

Job Med & Clin Ops-General Mgmt
Primary Location US-CA-Cypress
Other Location 
Organization Logistics Health Inc
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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