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MSLA - Medical Records Manager - Cypress, CA

UnitedHealth Group

Cypress, CA
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Job Details

737584 MSLA Medical Records Manager Cypress CA

MSLA - Medical Records Manager - Cypress, CA (737584)

Position Description

MSLA is a Medical Corporation that provides comprehensive independent medical evaluations (IME) and other IME related services to the government and private industry. Our business philosophy incorporates both exceptional customer service and quality evaluations, both of which are the primary factors for our rapid growth since our inception in 1998. No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)
To manage the end-to-end process of creation and delivery of medical records and documentation in support of Veteran disability and benefit examinations.
Primary Responsibilities:
  • Manages the daily operations of retrieval, download and sorting of all medical information relative to Veteran disability and benefit claims
  • Ensure timely creation and delivery of medical records and documentation in accordance with contractual obligations and internal policies
  • Manages all daily clinical records functions including establishing and implementing best practices, policies and protocols for the Medical Records department
  • Ensure Key Performance Indicators meet or exceed established goals
  • Ensures clinical record systems are maintained in compliance with state, federal and regulations
  • Maintains comprehensive working knowledge of state, federal regulations and serves as a resource for appropriate organization personnel
  • Protects all clinical records through the establishment and implementation of control procedures for all open and closed records
  • Protects the confidentiality of patient and organization information through effective controls and direct supervision of clinical records and complies with all HIPAA requirements
  • Supervises the use of the clinical records information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements
  • Identifies opportunities for process improvement and system upgrades in support of increased performance and quality
  • Coordinates participation in End User Acceptance Testing for system modifications and upgrades
  • All other duties assigned by Management
Required Qualifications
  • Bachelor’s degree or equivalent work experience
  • 2+ years of supervisory experience in a healthcare or insurance setting in at least a manager level
  • Experience managing production focused staff
Preferred Requirements
  • Experience managing production focused staff
  • Degree in nursing or other medical field
  • 5+ years of experience managing large, cross-functional teams a healthcare or insurance setting in at least manager position
  • Experience managing telecommuting home workforce
Careers with MSLA. Our focus is simple. We’re innovators at providing technology - driven, comprehensive, independent medical evaluations to government and private entities.  In addition to our core clinics located throughout California, Nevada and Hawaii, we manage an extensive nationwide network of fully credentialed physicians in all major specialties. We’ve joined Optum, part of the UnitedHealth Group family of businesses. And when you join our team, you’ll impact the lives of others by verifying the validity of claims, providing quality examinations and meeting the timelines that make a difference for our customers.  Here, you’ll join a team that makes you want to do better every day, resulting in your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: MSLA, Medical Records Manager, Cypress, CA, California

Job Details

  • Contest Number737584
  • Job TitleMSLA - Medical Records Manager - Cypress, CA
  • Job FamilyBusiness Operations
  • Business SegmentOptumCare

Job Location Information

  • Cypress, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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